This project seeks to provide additional station improvements which offer a much-improved passenger experience by relieving crowding, improving vertical circulation and providing a more integrated concourse which offers intuitive connection with airport terminals and onward travel, enhancing the passenger experience from train to plane.- Working as a consultant on behalf of the principal contractor, Costain and as Client Representative for NR on Civils/ Architectural packages. I have been involved since project commencement in co-authoring the Entry into Service and Asset Management Plan (AMP) for Handback Strategies and subsequently managing the implementation of these during the construction phase. Technical assurance management responsibilities include:- Preparation of the schedule of deliverables, known as the Master Assurance Tracker (MAT), capturing each type of handover document for each planned activity- Planning sessions with the Project Manager and Responsible Engineers to identify and capture the main construction activities, their associated technical assurance deliverables and task/activity ‘owners’ on the MAT, to enable a successful progressive assurance approach- Planning, organising and running the Entry into Service inspections with the client and their stakeholders at the end of each key project stage- Managing and monitoring the preparation and submission of technical and quality assurance documentation- Facilitating weekly assurance meetings with the delivery team to ensure targets are met- Strategic planning, preparation and submission of the required AMP certificates to the client (Network Rail) for acceptance- Creator of the DSE Power Bi programme trackers to link into the data visualisation platform with drill through synoptic capabilities- Data visualisation planner for the project providing stakeholder with high quality/ real time accuracy of the assurance production status at GSP

Provision and implementation of AMP, EIS and Hand Back Strategies for Regional Enterprise Brent Cross first phase for the Principal Contractor GRAHAMS to deliver the TOC Accommodation Block and Fuel Farm in accordance with NR Engineering Standards; providing and supporting the DSE dedicated team on-site managing, tracking and reporting Hand Back deliverables

An integral part of the Close Out team at London Bridge Redevelopment Project, implementation of Level 2 Building Information Modelling (BIM) to London Bridge Station and driving project handback to the client.• Management of the process of the production of BIM to facilitate handback • Accountable for the quality and the validation of the BIM product being handed over • Responsible for producing the progress reports and preparation of presentations

As a senior member of the Handover and Commissioning team at London Bridge Redevelopment Project. Responsibility for management, co-ordination and production of documentation and deliverables for the formal Handback to Client. In my current role, I am accountable for: • Handback of asset data back to Network Rail (NR) and the Route Asset Maintainer (RAM)• Managing production of satisfactory assurance information by the project for stakeholders to allow new permanent and temporary assets to be Entered into Service (EIS) on programme• Managing production of assurance information for new permanent assets as detailed in Inspection and Test Plans (ITPs) such that it is compliant, organised, traceable and fit for acceptance by end users and other stakeholdersI am responsible for the following:Entry into Service (EIS):• Chairing and organise t-minus assurance meetings• By liaison with project team:- Identify documents required for each EIS Stage- Identify documents required for each AMP Stage- Planning and management of documentation deliverables by stage• Coordination between EIS and C27 processes• Assisting with production of deliverables• Manage the detailed and High Level assurance progress reporting for each EIS stageHandover / Handback:• Management of the project Health and Safety File • Management of the Residual Risk process• Active compilation of asset info for Asset Management Plan and preparation of the AMP submission• Managing delivery team in the production of asset inspection and testing assurance documentation in a timely fashion.• Progressive acceptance and upload of Asset information for handback including ongoing consultation with RAM• Manage contractual obligations with regard to but not limited to Warranties, Operation and Maintenance Manuals, spares and Health and Safety files.• The creation and update of project handover strategy document

Lead Document Controller in the HOPL project.Member of Heavy Overhaul Programme Lift project team for the Central Line, responsible for document control for the whole project, implementing the document control procedures for the project as well as supporting the project manager. • Management, creation and implementation of the Database Management System• Creation and management of Document Control Procedure • Maintaining quality of project documents • Assist the project management with project related issues

Part of the Quality Assurance Team for the closeout of the Farringdon Thameslink Redevelopment Programme, my main duties involve the management and completion of Handover Packages and Operation & Maintenance Manuals, also the management of assurance documentation.• Liaising with the client to address comments, regarding assurance documentation and approval of documents• Creating, management and issuing of project schedules• Organise, chair and attend meetings with client and contractors on a regular basis• Use a range of software packages to produce a variety of quality assurance associated documents • Supervision and training of new team members

Working with the Administrative Team at Mercedes-Benz showroom in Brentford, mymain duties involved liaising with clients over the phone and providing administrativesupport to the department and greater organisationo Answering, greeting and redirecting calls to and from the switchboardo Provide information to customers and colleagues on the phone, in person, and via emailo Manage multiple inboxes in MS Outlook, responding to and forwarding messageso Create tables and charts in MS Excel, and contribute to department reportso Organise meetings, book rooms, prepare agendas, take minutes and distribute torelevant stakeholders. Use MS PowerPoint to create presentationso Update department and colleague calendars via MS Outlook Calendaro Organise materials and information packs for external and internal eventso Complete ad-hoc tasks at the request of colleagueso Create and post/ email mailshots using MS Outlook and MS Word mail merge featureo Retrieve, file, photocopy and archive physical documentso Ensure that digital documents are correctly named and logically filed

Working with Front of House Services at Hilton Worldwide head-office in Watford, mymain duties involved providing administrative support to the departmento Ensured rooms were prepared for meetings and functions, contacted relevantcolleagues to move furniture or clean rooms if they did not meet adequate standardso Provide administrative support to department and managemento Filing and archiving of physical documentso Record data into CRM, ensure all appropriate information acquired and is saved

Work within the Sales department at Royal Botanical Gardens, Kew my duties involved assisting customers within the gift store onsite as well as running administrative tasks of the online store o Handle online customer enquires, process orders and paymentso Support IT colleagues making improvements to online gift storeo Use social media such as Twitter and Facebook to promote offers and eventso Process and archive online transactions, transcripts and paperworko Prepare and package products ordered online for delivery, or pickupo Manage the stock levels on the shop floor, and inform warehouse when stock is lowo Process incoming deliveries and order specialist products for customers

• Act as a role model and assist students with work and offer support • Assist during events and representing the university during promotional fairs

Core Modules:o Fieldwork & Research Designo Geomorphological Processeso GIS & Earth Observationo Human Geographyo Social & Cultural Geographyo Spatial Methods