•Provided comprehensive analysis, research, data and reports in support of policy development and strategic directions.•Identified and develop data metrics and evaluate additional data sources and develop methods to merge with core database architecture.•Ensured local stakeholders and networks requirements are met with regards to identifying local data needs, training, access and availability. •Assisted in the facilitation and administration of program research/evaluation initiatives headed up by the Social and Community Services Division.•Provided literature searches, synthesis and analysis of research and data reports, interpretation of legislation, explanation of complex research and data issues and terminology, and provide evidence-inform decision-making support for social planning initiatives.•Responded to data inquiries and resolves data concerns as appropriate, from both internal and external stakeholders.•Accountable for maintaining quality, accuracy and integrity of research methodology when providing analysis and reporting and informing internal and external stakeholders regarding research best practices

•Assisted the Manager of Evaluation and Performance Measurement in conducting an environmental scan to inform strategic decision making.•Aided in quality improvement for the organization by focusing mainly on routine outcome monitoring, performance measurement, program evaluation, building program logic models, client satisfaction surveys, and ongoing research projects.•Supported all the aspects of the research cycle, including research proposal/charter, literature review, extracting and analyzing secondary data, geo-mapping and developing question guide.

Supported the company with it's awareness campaign through word-of-mouth marketing techniques.Understanding and promoting company programs, and to be the first point of contact with company’s prospective clients/customers. Quickly building rapport with customers, and educating them with basic company polices and collecting primary details.

Educated and discussed the dentist's treatment plan, after the dentist has diagnosed and reviewed the treatment with a patient.Aided in creating brand awareness and supported strategy making to reach out newer patients. Discussed dental benefits when applicable. Sending pre-estimates and following up with patients.Presented fees and giving estimates of treatment.