Staff Product Developer
Current- Implemented the web services for multiple ML features like email-auto-reply and resolution insights using Java and Python-based microservices.- Improved the efficiency of microservices by balancing the load more evenly, which reduced CPU and memory usage by almost 50% and 60%, respectively.- Provided guidance and support to junior and senior team members including internal and external teams on various tasks.- Also handled tasks like code review, unit testing, defect/security fixes, documentation, and CI/CD- Added local deployment support for microservices to expedite the product development lifecycle