Nikhil Dev Email & Phone Number

Hyderabad Area, India

• Created Salesforce custom objects and related metadata necessary to support Customizations across instances.• Experience in designing Custom formula fields, Validation rules, workflows and Approval process.• Created Users, Roles, Public Groups, Sharing rules for User Management.• Hands on experience in Administration setup like manage users, security controls and Data Management.• Created page layouts, search layouts to organize fields, custom links, related lists and other components on detail pages.• Managed instance to ensure data integrity, mass imports and exports of data.• Uploaded close to a million records using Data Loader and experienced in cleaning and de-duplicating bulk loads.• Worked on reports using custom and standard report types. Also created Dashboards from the reports.• Able to document business and functional requirements as per project needs• Escalating and reporting issues to the team members on regular basis.• Manage operational requests and troubleshoot issues, working with diverse groups

Hyderabad Area, India

• Liaised with business and functional owner during risk engineering and high-level review session to derive and execute action plans, meeting deadlines and standards.• Created detailed screen mock up's using Microsoft Visio to ensure clarity between the business requirements gathered and transmitted to the development team. • Created and updated the Functional Design Document based on the system requirements gathered in the focus group meetings. • Used requirement gathering tools to define, prioritize and track requirements throughout the project lifecycle. • Conducted walkthroughs with the end users to gather the modification requests from the user to upgrade or change the specifications for the product. • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations and adopted scrum technique• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations

Graduate Certificate In Business Administration, Business Administration And Management, General, 3.3

Academic Projects Little Treats • Developed a project to create a mobile application (Little Treats) where users can send gifts to anyone.

Pg Diploma In Business Adminstration, Business Administration And Management, General, 3.16/4