As the VP of Talent Acquisition & Client Success at TechCruz, I specialize in helping businesses find the right talent quickly and efficiently. I lead end-to-end staffing operations, ensuring we meet client needs with precision and speed.Talent Acquisition Expertise: I oversee a streamlined recruitment process, matching top-tier candidates with the right industry opportunities.Client Success Focus: My goal is to build lasting relationships, ensuring our clients fill their open positions and experience smooth onboarding and long-term employee retention.Quick Turnaround: We don’t just search for talent—we help you close key positions in days, saving you time and cutting hiring costs.At TechCruz, we are committed to speed, quality, and trust. We empower businesses to grow by connecting them with the right talent at the right time.

Digital Marketing | SaaS

SaaS Sales

Substructure IT positions for firms globally to fill-in the candidates not in months but within few days.

As a customer associates I was responsible for assisting customers with any enquiries while ensuring the highest standards of customer service were met.•Maintain customer relationship by responding to enquiries, documenting actions.•Prepares for customer enquiries by studying products, services and customer service processes.•Respond to customer enquiries by understanding enquiry, reviewing previous enquiries and responses, gathering and researching information, assembling and forwarding of information and answer.•Records customer enquiries by documenting enquiry and response in customer’s account.Improve quality service by recommending improved processes, identifying new product and service applications.

I was responsible for sales and promotions for the courses provided by the company through creating digital content in the social media platform and reaching to the customer by email, whats app, Text SMS.*Successfully formulated strategies for lead conversion during the pandemic.*Learnt to appreciate and understand the different mindsets and perceptions of customers.*Successfully overcame the sales resistance objections and achieved sales.