Sr Ipro (Apple Products Expert)
CurrentAttending walkin customers and providing top-tier serivce as per industry standards.Handling customer queries and providing appropriate solutions. Achieving sales targets with year-over-year growth.Assisting customers in selecting the product that meet their needs,Preparing necessary reports for senior managementAdhering to store policies and standars operating proceduresMentor new Ipros on daily work practices.Continously learning and updating knowledge about Apple IT products.