VMware vSphere Infrastructure Implementing, Maintaining and Monitoring.Cloud computing Azure, AWS services Office 365, Microsoft Endpoint ManagementMicrosoft Windows Server 2016/2019 Server Creation and Maintaining.Maintaining and troubleshooting Operating System related issues.Installation, configuration, maintenance and updates of operating system software. Backup/Restore Verification - Performing backup and restoration operations (system backup, CA backup, directory backup).

Heading IT Infrastructure of (n)code Solutions and managing internal as well as customers Infrastructure & Operations Project. Responsible for providing strategic and Operational IT Leadership and support to (n)code business of various Government sectors

• Managing production environment infrastructures includes service, application, infrastructure health checks,H/W, S/W upgrades, security updates, maintain & support Windows 2003/2008 Server & VMwareenvironment.• Installation and support for IIS 6.0 and IIS7.x (installation, configuration, monitoring, upgrade)• Creating micro sites/FTP sites, Installing SSL certificates on IIS.• Handling HTTP redirection, Logging, Server certificate issue, Authentication issue in IIS.• Adding virtual load balancer for Micro sites.• Creating new users in AD & RSA Secure ID & Assigning temporary RSA tokens.• Monitor & Troubleshoot System/Network performance issues using WhatsUp GOLD monitoring tool.• Maintain network monitoring system, configure appropriate alert thresholds.• Monitoring corporate IPS and Add filters to corporate IPS with Tipping Point IPS Tool.• Data Backup/Restoration and pro-active audits through eVault.• Creating email addresses/distribution list, create/edit global black & white email lists.• Monitoring Disk Space and archive data on the production network.• Maintain and support existing anti-virus, anti-spyware, application and system patch process andprocedures.• Attending technical Webinar and Live Meetings with client to understand their IT Infrastructure setup andnew support procedures from clients.• Handling Client communications for trainings and reviews on various technology tools and documents.• Create and maintain technical documentation (Visio diagrams, procedures, best practices & knowledgebase).• Follow defined Technology Operations incident and problem management procedures in order to log andtrack issues relating to past problems until satisfactory resolution.• Co-ordination and liaison with operational, product and development groups in support of businesscontinuity and service enhancements.

•As an IDC-NOC Engineer (Telecoms/ISP) I have performed L2 Level Support for Entire data center Network which includes switches, router and firewall Configuration, monitoring and Maintenance.Key responsibility Areas (KRAs)• Maintain an ISP IT Infrastructure of IDC-NOC Ahmedabad Location.• Working on Implementation & Operation of Data Centre.• LAN/WAN Network Monitoring, Configuration & Troubleshooting.• IT asset database management, Vendor Management & maintain IT/Network Inventory.• Working on Cisco catalyst Switches 3550, 2960, Cisco Router3925, cisco cmts-VXR 7200 Router Cisco PixFirewall & VPN Technology.• Working on ISP DOCSIS and cable modem Technology.• Works on to follow ITIL Process Management to improve Service & follow SLA’s.• Sound knowledge on IT Project Management and Delivery.• Shifting customer from OFC media to Wireless media.

Having a strong Experience on Data Center Solutions with Network Operation and Project Management Supports.Having Very Good Knowledge on Networking concepts on OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP) Hands on Work Experience with Cisco, Fortinet, Juniper, Linksys, Router, LAN,WAN,Ethernet-CSMA/CD,VPN, STP, RSTP, VTP, VLAN, 802.1q, ISL, Ether-channels etc... Technologies .Understanding of IGRP, EIGRP, RIP, OSPF and BGP protocols.IP addressing and subnetting, Routing concepts, VLSM/CIDR, Routing protocols, route-maps.Planning, Maintaining and troubleshooting Cabling and Networking device of Layer 1, 2 and 3.Knowledge of WAN Protocols: PPP, HDLC and FRAME RELAY.Also Working Knowledge (implementing and Trouble Shooting) onNMS Tools with Op-Manger, whatsupgold and Solarwinds.Knowledge of VOIP Concept with VVOBB(Video and Voice over Broadband) Architecture .Working Knowledge on Windows/ Linux (Redhat Enterprise Server) .Understanding knowledge of Voip Soft Switches using Asterisk.Voip Protocol : RTP, RTCP, SIP and H.323.Analyze and Optimize VOIP Telephony QoS Analyze Troubleshoot and Optimize Video and Voice Call in Voice packet network in terms of Jitter, Latency,Packet Loss and MOS.Call monitoring tools: VQ-Manager.Taken training on VOIP Soft Switch Architecture and configuration for VVOIP.Learn Process and Data flow of Authentication server, Call server and Media server.Configure and make connectivity for VVOIP Software and Hardware Phone for BSNL.

Project Handle the VSAT Connectivity, Installations & maintains of the e-GRAM Vishwgram Society EGIC TSTSP Project of State the Government of Gujarat.All necessary Software was installed in all Gram Panchayats after providing proper support to the Technical Engineers, TLEs and VSEs.I took training time to time of all the VCEs and TLEs talukawise. This training included technical training related to Vsat Connectivity.By providing proper co-ordination with site contractor for all work related to him was properly accomplished. All problems related to GP space allocation, Slanted roof tops, Non feasibility, GP were solved by arranging meetings with TSTSP Project team after proper guidance.In my present job I have and experience to work with DDO and I.A.S officers.

Major Project Handle: Handling all Project of e-GRAM Vishwgram Society EGIC TSTSP Project of State the Government of Gujarat.Project Handle the e-GRAM Vishwgram Society EGIC TSTSP Project of State the Government of Gujarat.All necessary Software was installed in all Gram Panchayats after providing proper support to the Technical Engineers, TLEs and VSEs.I took training time to time of all the VCEs and TLEs talukawise. This training included technical training related to Vsat Connectivity.By providing proper co-ordination with site contractor for all work related to him was properly accomplished. All problems related to GP space allocation, Slanted roof tops, Non feasibility, GP were solved by arranging meetings with TSTSP Project team after proper guidance.In my present job I have and experience to work with DDO and I.A.S officers.

Major Project Handle: Handled all WAN Networks of Bank Of Baroda, Bank Of India, Allahabad Bank, Uco bank Bank of Maharastra, and Hpcl.Installation, Maintenance and Troubleshooting of New Leased Line 64Kbps, 2MB, E-1 and ISDN BRI, PRI.Co-ordination with BSNL(Department of Telecommunication) for Leased Line and ISDNConfigure and Troubleshooting of Different Types of Modems RAD-ASM-31, ATRIE-3000, ATRIE-4000, ATRI-5000, LOOP-H, and D-LINK.Configure and Maintain Cisco Router 1700, 3600, 3700 and Cisco 2960 Switch. Troubleshooting WAN & LAN link.