Nikhil N

Nikhil N Email and Phone Number

Technical Analyst @ Cerner Corporation
Bengaluru, KA, IN
Nikhil N's Location
Bengaluru, Karnataka, India, India
About Nikhil N

At Cerner Corporation, my role as a Technical Analyst focuses on system stability and client satisfaction. Our team monitors and troubleshoots using Cerner Alert, ensuring seamless operation of cloud-based services and UNIX/LINUX systems. With a background in Information Science from Sai Vidya Institute of Technology, I apply a blend of technical acumen and problem-solving skills to every challenge.Certified in AWS and networking foundations, I am committed to delivering technical support that not only resolves issues but also prevents their recurrence. Empowering our clients with reliable solutions and contributing to the collective success is what motivates me daily.

Nikhil N's Current Company Details
Cerner Corporation

Cerner Corporation

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Technical Analyst
Bengaluru, KA, IN
Nikhil N Work Experience Details
  • Cerner Corporation
    Technical Analyst
    Cerner Corporation
    Bengaluru, Ka, In
    View
  • Cerner Corporation
    Technical Analyst
    Cerner Corporation Oct 2023 - Present
    Bengaluru, Karnataka, India
    As a Technical Analyst, I am responsible to monitor, investigate, analyze, resolve or escalate system and application alarms through the Cerner Alert monitoring tool. I work on Front end (Windows server), Back end (UNIX / LINUX based servers), Middleware and Database of client systems. I proactively acknowledge the alarm along with troubleshooting the alarm as per the standard process and procedures. I also escalate and report the service/system outages to next level of Associates with the ticketing tools BMC Remedy / JIRA on need basis. I document and close alarms on incident closure. I participate in problem management to identify recurring alarms.
    View
  • Oracle Cerner
    Technical Support Engineer
    Oracle Cerner Jul 2021 - Dec 2023
    Bangalore Urban, Karnataka, India
    As a Technical support engineer, I am responsible to monitor, investigate, analyze, resolve or escalate system and application alarms through the Cerner Alert monitoring tool. I work on Front end (Windows server), Back end (UNIX / LINUX based servers), Middleware and Database of client systems. I proactively acknowledge the alarm along with troubleshooting the alarm as per the standard process and procedures. I also escalate and report the service/system outages to next level of Associates with the ticketing tools BMC Remedy / JIRA on need basis. I document and close alarms on incident closure. I participate in problem management to identify recurring alarms.

Nikhil N Education Details

Frequently Asked Questions about Nikhil N

What company does Nikhil N work for?

Nikhil N works for Cerner Corporation

What is Nikhil N's role at the current company?

Nikhil N's current role is Technical Analyst.

What schools did Nikhil N attend?

Nikhil N attended Sai Vidya Institute Of Technology.

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