Nikhil Kumar Bansal Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

- Responsible for a team of 30+ IT professionals supporting onprim and cloud infrastructure including Routers, Switches, Firewalls, NOC, AWS services like EC2, ECS, S3, Route53, ELB, Autoscaling, Cloudwatch, EKS, DocumentDB, RDS, Cloud Front, 200+ micro services and Managing all day to day technology operations and production support.- Implemented SAAS applications like Microsoft Dynamics 365, Intune MDM, Jira, Confluence, Bitbucket, CRM, ERP, Tableau, WMS, OMS, MDM, ADFS (SSO), Lead… Show more - Responsible for a team of 30+ IT professionals supporting onprim and cloud infrastructure including Routers, Switches, Firewalls, NOC, AWS services like EC2, ECS, S3, Route53, ELB, Autoscaling, Cloudwatch, EKS, DocumentDB, RDS, Cloud Front, 200+ micro services and Managing all day to day technology operations and production support.- Implemented SAAS applications like Microsoft Dynamics 365, Intune MDM, Jira, Confluence, Bitbucket, CRM, ERP, Tableau, WMS, OMS, MDM, ADFS (SSO), Lead squared, Uptime Robotics, Buildpiper and many other critical applications for the organization. - Standardized the CI/CD workflow reducing manual intervention and improving deployment speed. Collaborated with developers to integrate automated testing into CI/CD pipelines, improving software quality and reliability.- Developing world class & Cost-optimized IT Infrastructure, network, Cybersecurity framework, Closing SOC Alerts, preventing Phishing attacks, resolving VAPT observations, meeting CIS benchmarks, Threat Prevention, DLP, DR & BCP Framework, Hardware management, access control management etc.- Vendor management and product evaluation with focus on overall IT architecture, technology stack & IT road Map to ensure smoother integration, transition and post implementation support.- Stakeholder Management - Regularly providing key technology updates as part of All Hands meet. Handling Escalations for senior management, Preparing Decks and presentations for management.- Creating and Driving technology road Map on quarterly basis.- Managing the IT Capex and Opex budgets for the company with strong focus on ROI for all IT spends. This also includes coordination with IT sourcing and partners for closing contracts and orders.- Overall, makeing IT & Technology the Back bone of the organization in its growth Journey. Show less

Noida, Uttar Pradesh, India

* Led support for business critical functions, Platforms in IT Operations* Service Management and Service Transition* Met 100% SLA's and Achieved Targets.* Budgeting Planning and Cost analysis * Received numerous awards for outstanding performance. - Platinum League Award for exception team work - Best Six Sigma White belt project. - Certificate of Recognition supporting Barclaycard Process - Certificate of Recognition Barclays… Show more * Led support for business critical functions, Platforms in IT Operations* Service Management and Service Transition* Met 100% SLA's and Achieved Targets.* Budgeting Planning and Cost analysis * Received numerous awards for outstanding performance. - Platinum League Award for exception team work - Best Six Sigma White belt project. - Certificate of Recognition supporting Barclaycard Process - Certificate of Recognition Barclays Edi-A-Thon program - Long Service award - Value Recognition program* Led the support of Global Technology Operations and managed - Coordination closely with PMO Functions, Product Teams, Engineering Teams, DevOps Etc - Met all Service Acceptance Criteria - Operations Readiness - Security Consultants - Platform Operations Show less

Delhi, India

* Implemented Core Banking Solution (CBS) for Punjab Sindh Bank and Supported almost 900+ Branches across India for day to day IT operations. 100% On time delivery of project.* Received numerous awards for outstanding performance.- Consistently achieving targets and meeting expectations.- Certificate END to END ownership of Branch Connectivity.- Star Reward for Extra Ordinary performance.

Gurugram, Haryana, India

* Strategic partner interacting with clients on IT issues. * Planning IT infrastructure requirements for all new and existing projects.* Manage Project Timelines; communicate deviations. * Proactively seeking IT automation requirements from business.

Noida, Uttar Pradesh, India

* Remote Management of more than 2000 servers of NCR across 65 countries* Used tools like Remedy (Atlas), GATS, Quick look, Enterprise Administrator, Terminal Services* Respond to customer escalations in a timely manner* Maintain the security/integrity by following Global Account Management processes.* Got 6 World of Thanks Certificates from NCR

Delhi, India

* Managing floor of 800+ Wks, 800 Users in contact center at GECIS* Followed TAT of 30 minutes* Worked on different tools like Remedy, Clarify etc.* Awarded by achieving high standard of quality work

Delhi, India

* Team of Desktop and Network team* Handling overall Technical infrastructure