General research and data analysis.Community management on Discord.Social media management and posting.Partnership outreach and management.Other general tasks involved with the ongoing management of the startup

- Successful conceptualizing & execution of digital strategies for brand events, activations, product launches, sales generation, awareness & engagement campaigns for some of the top brands in India.- Proven experience in digital campaigns executed for brands include AR/VR based campaigns, experiential marketing campaigns, social media campaigns, brand advocacy campaigns, blogger outreach campaigns, web/app based campaigns, database driven campaigns to increase sales & brand reach.- Managing in-house tech tools/apps/sites for increased work efficiency & ease of working. - Developing new & innovative digital product lines for the business.

- Independently & successfully strategizing, executing, optimizing & reporting of digital marketing campaigns for in-house products as well as for highly reputed brands spending 25 lac per month on online ad platforms like Google AdWords, Facebook Ads, LinkedIn Ads.- Managing social media marketing (Facebook, Twitter, YouTube, Instagram, LinkedIn etc), influencer marketing, content marketing, email marketing, SMS marketing, SEO & B2B sales. - Effectively utilizing a team of web developers, graphic designers, digital marketing executives as part of Project Management for website design & development projects.- Understanding client requirements & selling appropriate enterprise email solutions like GSuite, Icewarp, Web-design/hosting to businesses.- Improved own company website by implementing changes for better UI design, rich content, functionality changes, new landing pages for traffic increase to increase leads/business from company website.

- Responsible for reporting, management & retention of customer accounts.- Efficiently managed premium domain registrar accounts including some of the top 5 domain registrars in the world. - Accountable for Traffic quality management and spam analysis, Research and integration of new Ad feed partnerships.- Responsible for driving business development, marketing operations with final accountability to realize sales, revenue & profitability objectives.- Proactively handled sales and marketing of our products to acquire new customers on board which includes domain registrars, hosting providers, ISP providers and high profile domainers.- Responsible for Revenue share management to strategically maximize profits, new domain portfolio acquisitions.- Planned & conceptualized various strategies to achieve business goals aimed towards the growth in business volumes as well as profitability.- Liaisoned with developer team for product updates & modifications. Handling social media marketing, new promotions, conference strategy and planning.

- Provide leadership and management of the Quality Process at Skenzo.- Assure quality requirements are adequately defined at all functional levels to ensure proper service delivery.- Lead and Develop a Team of Quality Analysts.- Head, co-ordinate and manage multiple Projects going on within the team.- Accountable and responsible for the performance of the Quality Evaluators.- Hold Training and Feedback Sessions for Direct Reports.- Maintain the highest degree of customer service, throughput, quality, cost reduction and people productivity.

- Leading a team of Portfolio Analysts to constantly monetize client’s web portfolio's.- Mentoring, Training & giving Feedback to Portfolio Analysts on the quality of optimization and various other tasks performed.- Active involvement in implementation and standardization of the evaluation and feedback process for the Portfolio Analysts.- Creating / documenting processes which help in better monetization of web traffic and enhancing the team performance.- Monitoring and enforcement of acceptable usage policies in cases of system abuse, illegal usage, misrepresentation etc.

- Handling several Customer Domain Portfolios including high profile domainers who monetize their domain names with Skenzo, one of the largest International Traffic Monetization company in the world.- Extensively worked and monetized "Expired", "Coming-Soon", 'Under-Construction", "Smart Parked" etc type of web traffic for Top 5 Web Registrars in the world.- Consistently monitor content, quality and performance of customer portfolio's as per customer feedback and satisfaction and helping them with all other requirements by regularly keeping in touch with emails and chat.- Investigating various web sites, directories, Social Media and conducting research & analysis for identifying concepts of domain names so as to map relevant content.- Constant learning of concepts pertaining to Online Advertising.

- Handling queries, requests and complaints about the eBay Marketplace through e-mails & chat for US customers and ensuring that all customer interactions are handled within the agreed Service level targets and it meets the prescribed quality and other parameters.- Understanding the needs of the eBay Community, problem solving with regards to various issues such as Password/Register, Unregister, General Support, Billing and Looping emails of the customer’s account and cross-functional communication.- Promoted to highly sensitive Billing Level 2 and later to "Spoof & Spam", "Trust and Safety" Support for excellent performance shown during the tenure.- Providing feedback to fellow team members and sharing my process knowledge and best practices with them.