Nikhil Kumar Kumbhare Email & Phone Number

Gurugram, Haryana, India

Noida, Uttar Pradesh, India

Delhi, Delhi, India

The ERP Implementation Specialist is responsible for planning,managing, and executing the successful implementation of an ERP (SchoolManagement system) at client’s location. This role involves working closely withvarious departments at client side and to understand their business processes andalign them with the ERP solution. The specialist will also oversee testing, training, andpost-implementation support to ensure a smooth transition to the new ERP system

New Delhi, Delhi, India

Software/Hardware Support, OS Installation, Arrange and configure VC meeting , LAN support and provide technical support of all peripheral devices like printer's, scanner.

New Delhi, Delhi, India

Software/ Hardware Support and configuration , OS Installation,VC arrangements and setup,LAN support and others peripheral devices support and services

Noida Area, India

Customer Service Representative with 1year of experience including technical support and customer care.Familiar with major service software/tools(Smart Assist, Central reservation system (CRS), Freshdesk and Lifeline), conflict resolution and possess appositive attitude.• Identify & resolve technical or services problems by clarifying the customer's issue, determine the cause of the problem, providing and explaining the best solution using right method/tools and alternatives within the time limit.• Ensure superior customer experience by addressing customer concern, demonstrating empathy and resolving problems on spot. • Recommend potential ideas or services to management by collecting customer information and analyzing customer needs. Manage records of customer interactions, process customer accounts and file documents.

New Delhi, Delhi

• Experienced working on nationwide system security management at NIC.• Learned new concept of system security, cyber security, system attacks, various kind of vulnerability and how to implement them on real life to protect our sensitive data.• Designed & implemented an HTML form using JavaScript & CSS; also integrated validation control to the system to enable the system security.• System used as a registration of new farmers’ in various schemes, maintaining the database of farmers’ who have enrolled in various kinds of schemes.