Nikhil Abraham Email and Phone Number
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Thorough professional with a total of 8 years of work experience in technical and management roles within the IT services domain. Project and Competency - IT & Digital - Participate in POC's and transformation projects with new technology. Idea IT Regional Cluster Lead – Primarily responsible for governing IT Infrastructure, applications &Projects in a multi supplier Idea IT ecosystem for southern states of India. May 2016 - Present Idea IT Infrastructure Service Manager – PAN India IT Enterprise Network governance responsibility for 400+ sites. Jul 2013 – April 2016 Management Intern – Active involvement in various IT assignments at the corporate headquarters of the Aditya Birla Group. Jan 2013 – Jun 2013 Summer Intern – Competition Analysis for cloud enterprise software for a company part of USD 1 billion conglomerate - The Ramco Group. May 2012 – Jul 2012 Associate Technical Consultant at Wipro Technologies. Jul 2009 – Aug 2011 Key Skills - People, Team &Vendor Management, Business requirement, Incident, Service, Escalation &conflict management, ITIL Processes, IT Opex Budgeting, IT SLA &TAT Governance, Consulting
Vodafone Idea Limited
View- Website:
- vodafoneidea.com
- Employees:
- 9321
-
General Manager, It Projects And CompetencyVodafone Idea Limited Sep 2018 - PresentPune, Maharashtra, India -
It Operations ManagerIdea Cellular Ltd Jul 2013 - Aug 2018Bengaluru Area, IndiaIT Cluster Lead, South Cluster Infrastructure, Applications, Projects &Operations Provisioning and IT Service management for enterprise connectivity • Raise orders with central teams for MPLS requirements, incident management and SLA monitoring. • Conducting Operations Review meeting with business teams to review services. Asset Management•Budget, liaison with central teams for procurement and manage allocations for end user resources. •Handle end user grievances during review meetings with departments. BI Analytics• Working with central project team to move reports to BI from traditional MIS for key functions like Marketing, Sales, Finance, Service delivery. • Promoting and driving adoption of BI with end users across the south region. Project Management•Coordinate as project lead for key central transformational projects: Vtopup Application Upgrade (channel partner application), “One MIS” for moving all reporting requirements from single source, EKYC Launch. •Planning and War room support post implementation. Projects & Adoption of new applications•Follow key metrics to track adoption of new applications (Lead Management System, BI, Service Center Management, etc)•Promote through sessions and frequent communication of features and benefits to end user community &forums. Governance •Frequently travel to regional and other key offices to meet end users from the business community.•Track minutes of meetings towards closure with relevant internal and vendor teams.•Promote and follow key metrics to track and encourage adoption of new applications. People Management• 50+ indirect vendor reports based out of all 22 circle regional offices and DC location of Idea Cellular. Network Segregation Project - Planned, managed and governed execution of a PAN India project for better network control, management and security across all the circles. Recognized for excellence award from company CHRO for execution of this project. -
Management InternAditya Birla Group Jan 2013 - Jun 2013Mumbai Area, IndiaDuring my stint of 6 months at the corporate HQ of the Aditya Birla Group I was actively involved in IT projects related to Unified Communication and Idea/Innovation Management. -
Summer InternshipRamco Systems May 2012 - Jul 2012Chennai Area, IndiaAs a summer intern, I was assigned a project to do a detailed completion analysis of 10+ cloud ERP providers and present it to the senior management. SaaS ERP providers were compared based on their geographic presence, customer base, features and functionalities, support services, partner ecosystem, integration capabilities and legal clauses. -
Associate Oracle ConsultantWipro Jul 2009 - Aug 2011Bangalore• Worked as technical associate for 2 accounts – Cisco Inc and Marsh Insurance Co. • Development of SQL, PL/SQL scripts, Oracle Forms &Reports
Nikhil Abraham Skills
Nikhil Abraham Education Details
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Business Administration And Management, General -
Engineering
Frequently Asked Questions about Nikhil Abraham
What company does Nikhil Abraham work for?
Nikhil Abraham works for Vodafone Idea Limited
What is Nikhil Abraham's role at the current company?
Nikhil Abraham's current role is Product enthusiast evangelizing new tech at one of the world's largest telecom company..
What is Nikhil Abraham's email address?
Nikhil Abraham's email address is ni****@****ail.com
What schools did Nikhil Abraham attend?
Nikhil Abraham attended Bits Pilani, Anna University.
What skills is Nikhil Abraham known for?
Nikhil Abraham has skills like Market Research, Team Management, Competitive Analysis, People Management.
Who are Nikhil Abraham's colleagues?
Nikhil Abraham's colleagues are Bishnupriya Choudhury, Sundar Kv, Durga Suresh, Yogesh Khullar, Milesh Daru, Sangram Samantaray, Hitesh Chourasia.
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