Nikhil Pradeep Email & Phone Number

Thiruvananthapuram, Kl, In

Thiruvananthapuram, Kl, In

Thiruvananthapuram, Kerala, India

Kerala, India

• Heading Public Private Partnership (PPP) Department of the organization.• SPOC for media.• Handling 4 Program Managers and 14 Executives.• Monitoring the SLA's are adhered by the field team.• Ensuring 99 % of Up time of ambulances in the state.• Ensuring 80 % response time achieved in the state.• Coordinating Disaster Management activities.• Liaison with Government officials including ministers and state higher officials related to operations and funds of 108 Ambulance Project in Kerala.• Preparing, Presenting & Coordinating New Project Proposals.• Assisting State Operations Head.• Conducting Internal and External trainings.• Developed content for press releases, websites and social media.• Managing company social media pages and increased social media presence.• Drafted speeches for company executives and advised on media talking points.• Drafting and Handling confidential office files.• Information gathering and analysis.• PR strategy development.• Verbal and written communication.• Inter-office communications, Meeting support, Database maintenance.• Composing internal and external correspondence for senior management and reviewed documentation to eliminate errors Drafted agendas, recorded minutes and created documents for meetings.• Visiting stake holders for discussions regarding operations of projects.

Thiruvananthapuram, Kerala, India

• Senior Executive in Public Private Partnership (PPP) Department of the organization.• SPOC for media.• Handling 14 Executives • Monitoring the SLA's are adhered by the field team.• Ensuring 99 % of Up time of ambulances in the state.• Ensuring 80 % response time achieved in the state.• Coordinating Disaster Management activities.• Liaison with Government officials including ministers and state higher officials related to operations and funds of 108 Ambulance Project in Kerala.• Preparing, Presenting & Coordinating New Project Proposals.• Assisting State Operations Head.• Conducting Internal and External trainings.• Developed content for press releases, websites and social media.• Managing company social media pages and increased social media presence.• Drafted speeches for company executives and advised on media talking points.• Drafting and Handling confidential office files.• Information gathering and analysis.• PR strategy development.• Verbal and written communication.• Inter-office communications, Meeting support, Database maintenance.• Composing internal and external correspondence for senior management and reviewed documentation to eliminate errors Drafted agendas, recorded minutes and created documents for meetings.• Visiting stake holders for discussions regarding operations of projects.

Thiruvananthapuram, Kerala, India

• Executive in Fleet Department of the organization.• SPOC for media.• Handling Fleet operations of 346 BLS Ambulances• Assisting State Fleet Head.• Preparing Fleet reports on daily basis• Coordinating Disaster Management activities.• Recruitment and training for Drivers.• Developed content for press releases.• Drafting and Handling confidential office files.• Inter-office communications, Meeting support, Database maintenance.

Thiruvananthapuram, Kerala, India

• Trained 100+ drivers to manage time effectively, improving overall mileage performance.• Inspected vehicles and requested maintenance tasks be completed within specific time frames.• Generated daily reports detailing suggested process improvement initiatives to inform management.• Developed content for press releases, websites and social media. • Managed company social media pages and increased social media presence, monitoring user engagement. • Drafted speeches for company executives and advised on media talking points. • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.

Thiruvananthapuram, Kerala, India

Worked as an Ambulance Pilot in State Government's 108 Ambulance Service as a Ambulance Driver 1. Responding to the Emergency calls received from 108 Ambulance control room2. Maintaining Log books of the Ambulance3. Reporting vehicle complaints to the vehicle supervisor

Thiruvananthapuram, Kerala, India

Worked as an Ambulance Pilot in State Government's 108 Ambulance Service as a Ambulance Driver. 1. Responding to the Emergency calls received from 108 Ambulance control room2. Maintaining Log books of the Ambulance3. Reporting vehicle complaints to the vehicle supervisor

Thiruvananthapuram Taluka, Kerala, India

• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.• Performed customer negotiations to reach fair conclusion for both business and customer.• Received payment information from customers.• Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems.• Escalate critical customer issues to supervisor immediately to avoid lost revenue

Master Of Business Administration - Mba, Branding And Advertisement

Pg Diploma, Crisis/Emergency/Disaster Management

Bachelor Of Arts - Ba, Sociology

Higher Secondary, Humaities

Diploma, Fire And Safety

High School Diploma

Executive Mba, Health/Health Care Administration/Management