Nikhil Sadrani Email & Phone Number

London, England, United Kingdom

United Kingdom

Reading, United Kingdom

Delivered single point banking Dashboard in Contact centre to over 850 users through attended automation.Helping Team in procuring required infrastructure, by understanding various policies and existing setup as per RPA needs.Play vital role in scoping the RPA work and provide effort and estimate to perform RPA implementation.Provide consulting around implementing attended automation in contact centre and created automation pipeline.Established WorkFusion Capability/CoE and created a pool of 90+ associates.Setting up a new RPA team as part of the client's Digital transformation journey. Helping team in coordinating and procuring required infrastructure, by understanding various policies and existing setup as per RPA needs.Mentoring team on following best practices in delivering RPA projects and as part of Governance Board managing demand pipeline for automation's.Helped build a strong foundation for automation by performing an analysis of clients functional and technical landscape including infrastructure practices followed and carried out RPA tool comparisons to find best suited product matching organizational DNA.Play vital role in scoping the RPA/IA work and provide correct effort and estimate to perform RPA Summary Core Competencies Technological Proficiency Professional Experience implementationHelped clients in qualifying appropriate processes for Workfusion ML implementation and RPA implementation.Having good understanding of infrastructure, helping clients with setting up RPA and ML infrastructure from scratch. Also implemented infrastructure in-house single handed for various RPA/IA tools within the Capgemini environment.

Pune, Maharashtra, India

Major Responsibilities: • Identify RPA, ITPA and point automation opportunities. • Understanding end to end ITSM activities and provide automation around the same.• Setting up alerts and traps on various applications.• Co-ordination with Application vendors and third party involved.• Provided automation's on Marcos and screen scraping for repetitive work.• Providing consultation on Automation to all the ITSM projects under FS.• SME for implementing Orchestration engine and providing point automation.• Responsible to remove any manual day to day activity and provide quick automation's around the same.• Proactive account penetration and developing automation culture in the ITSM projects

Pune

Major Responsibilities: • SME for user migration from legacy application to new application.• SPOC for application configuration tool activities and transition to business team's.• Responsible to remove any manual day to day activity and provide quick automation's.• Provide L2 application support, handling major incidents and outages, quick resolution towards escalated tickets and issues. • Responsible for production deployments and issues

Major Responsibilities: • Responsible for providing Automation's for health-checks and monitoring performance of the system.• Investigating the issues at production and testing level thereby providing root cause to the development team.• Responsible for setting up alerts and traps on applications and servers• Responsible to remove any manual day to day activity and provide quick automation's around the same.• Responsible for all deployments gathering prerequisite and performing end to end sanity of the application.

Master Of Technology (M.Tech.), Computer Software Engineering

Bsc, It