Nikhil Singh, Ific,Aml,Sca, Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Conducted comprehensive financial assessments, analyzing clients’ credit history, income, employment, and assets to provide tailored financial advice with a 98% accuracy rate.
• Developed financial plans 25% faster than team benchmarks, ensuring compliance with regulatory guidelines and maintaining exceptional quality standards.
• Ensured 100% adherence to financial policies and risk management protocols, helping clients achieve financial stability while reducing default risks by 10%.
• Collaborated with cross-functional teams, including Sales, Funding, and external partners, to streamline financial plan implementation and improve service delivery efficiency by 20%.
• Provided personalized financial guidance, achieving a 95% client satisfaction rate by addressing individual needs and fostering trust-based relationships.

Toronto, Ontario, Canada

• Increased store sales by 15% through exceptional customer service, effective merchandising, and operational excellence.
• Led recruitment, training, and development of a high-performing team, reducing turnover by 20%.
• Ensured compliance with company policies and procedures, resulting in a 10% reduction in shrink/loss.
• Collaborated with the Store Manager to implement business strategies, improving overall store performance and customer satisfaction.

Toronto, Ontario, Canada

• Increased store sales by 10% by coaching the team on product knowledge and customer engagement strategies.
• Led a high-performing team to consistently meet store objectives, improving web order fulfillment accuracy by 15%.
• Ensured operational excellence, resulting in a 12% improvement in store efficiency and customer satisfaction.
• Collaborated with the Store Manager to implement sales initiatives, contributing to a 20% boost in customer loyalty.

India

• Evaluated and approved loan applications, ensuring compliance with regulatory standards and company policies.
• Generated 30% new leads through cold calling and nurtured them using CRM tools to increase conversion rates.
• Managed customer interactions, promptly resolving inquiries and issues, achieving a 95% satisfaction rate.
• Assessed customer eligibility, conducting thorough checks to ensure accuracy and compliance.

India

-Provided comprehensive account management services for registered and non-registered investment products.-Resolved client inquiries, ensuring timely and accurate processing of financial transactions while maintaining regulatory compliance.

Postgraduate Degree, Project Management

Postgraduate Degree, Marketing/Marketing Management, General

Bachelors In Management Studies, Finance And Marketing