● Achieve growth and hit sales targets by successfully managing the sales team● Design and implement a strategic business plan that expands company’s customer baseand ensure its strong presence● Own recruiting, objectives setting, coaching and performance monitoring of salesrepresentatives● Build and promote strong, long-lasting customer relationships by partnering with themand understanding their needs● Present sales, revenue and expenses reports and realistic forecasts to the managementteam● Identify emerging markets and market shifts while being fully aware of new productsand competition status

● Analyze the applications of prospective students based on standard admissionpolicies.● Interview students to understand their objectives and background.● Provide clarifications to student’s queries in a professional manner.● Follow-up with students for any enquiries through direct meetings, live chat, phonecalls and emails.● Advice students about the programs offered, admission procedure, eligibility andcosts involved.● Provide assistance with recruitment activities, student interviews, admissionpublications, and information sessions.● Provide assistance to the students to complete the enrolment forms.● Review all the students’ applications and refer the students to financial servicespersonnel if required.● Inform students about the courses offered and the tuition fees.● Arrange orientation programs, educational workshops and graduation programs forstudents.● Provide support to prepare admission related presentations and to host studentreceptions.● Develop innovative communication strategies, recruitment strategies andenrolment plans in coordination with senior management to attract and enroll morestudents.● Participate in all recruitment events, open houses, school fairs, informationsessions, exhibitions, school visits and off-campus events.● Maintain a database of student information, telephone logs and student feedbacksin order to generate student reports for management whenever required.● Provide support to the Senior Admission Counsellor when needed.

• Hire qualified personnel according to standards• Organize and coordinate operations to ensure maximum efficiency• Supervise and evaluate staff• Ensure supplies and equipment are adequate in quantity and quality• Handle customer complaints when necessary• Assist in pricing products or services• Assume responsibility of budgeting and monitoring expenses• Enforce adherence to regulations and quality standards• Ensure all records are kept properly and consistently• Review and prepare reports for senior management

● Builds market position by locating, developing, defining, and closing businessrelationships.● Identifies trendsetter ideas by researching industry and related events, publications, andannouncements.● Tracks individual contributors and their accomplishments.● Locates or proposes potential business deals by contacting potential partners.● Discovers and explores business opportunities.● Screens potential business deals by analyzing market strategies, deal requirements, andfinancials.● Develops negotiating strategies and positions by studying integration of new venturewith company strategies and operations.● Examines risks and potentials for the business opportunities.● Estimates partners’ needs and goals.● Closes new business deals by coordinating requirements; developing and negotiatingcontracts; and integrating contract requirements with business operations.

● Manage large amount of incoming calls and answer them professionally to provide information about products and services, take/ cancel orders or obtain details of complaints.● Keep records of customer’s interactions and transactions, recording details of inquiries, complaints and comments as well as action taken. Process orders, forms and applications.● Follow up to ensure that appropriate actions are taken on customers’ requests.● Refer unsolved customer grievances or special requests to designated departments for further investigation.● Build sustainable relationships and trust with customer accounts through open and interactive communication.● Regularly attending sales meetings and training sessions.