Nikhil Shrivastava Email & Phone Number

Kitchener, On, Ca

Austin, Texas, Us

- Reporting to Chief Product & Engineering Officer, leading GovOS platform vision, strategy & roadmap.-Launched GovOS Pay - a platform payment service with platform UI components embedded in all GovOS business apps.-Generating revenue from day 1, based on financial transactions. Projection to add six figures ARR within 3 years.-Expanded the TAM for our no-code configurable App Designer (Studio) product suite by integrating it with other business apps and opening new avenues of revenue generation.-Launched ID Verification integrated with GovOS product suites. It leverages AI for information extraction, facial recognition and trusted DB sources. New revenue stream for GovOS.-Writing Business Cases, JPDs/Themes/Features, Epics, Stories, ACs and driving quarterly, yearly, 3-year vision planning.-Launching platform Search service of public records (all public govt docs) powered by LLM based auto-metadata augmentation.-Modernizing reporting by embedding Quick Sight dashboards creation capability in the business apps, leveraging natural language AI reporting and building actionable intelligence.-Driving & contributing to solution architecture, system design, product review, demos.- Enabling Sales, Solution Consulting, Product Marketing, Professional Services, Product Support by guiding and writing required documentation.-Driving and contributing to GTM strategy, content, presenting demos in company townhalls, webinars, user conferences.Products - GovOS Platform | No Code App Designer | Notifications | Reporting | Analytics | AI | Workflow | Embedded Payments - Cards Mgmt, Schedule Mgmt, Subscription, Auto-Reconciliation | Identity Verification | User/Business Account Administration App | Authentication-SSOFunctions & Processes - Product Development, Product Analytics, Product P&L, Revenue Tracking, GTM, Sales Enablement, Professional Services Enablement, Product Support, Financial Reconciliation

Wilmington, Ma, Us

Driving multiple platform applications and engineering teams of 60+ members in matrix formation. Presenting product roadmaps, strategic plan, demos & progress to CEO. Collaborating with CTO, CIO & Enterprise Architects to drive requirements of System Apps and Opus Platform. Collaborating with global leadership, sales, consulting, and business development functions to define and develop integrated global launch roadmap.Enabling multiple external (citizen/solution developers) and internal developers to create low code /no code business applications by building metadata & workflow automation driven low code / no code 'OPUS' Platform. OPUS offers multiple business apps, system apps and solutions on top of it such as 'Supply Chain Work Management', 'Tracelink Integrated Development Environment', drag and drop 'Experience Design Studios', and 'Agile Process Teams'. Spearheading products' vision, strategy, scope, features, UI designs, system designs and enhancements.

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Spearheaded strategic technical products and global cross-functional teams of 40+ members in matrix formation. Enhanced end to end insurance workflows by driving IT strategy, digitalization and operational excellence leveraging AI, NLP, ML, DL & Commercial Data. Cultivated partnerships and leveraged collaborative leadership to drive process automations and core systems integrations. Responsible for scoping, prioritizing, defining, solutioning, reviewing and signing-off technical epics and features. Collaborated with Architects and drove systems design, applications architecture, big data pipelines and AI models production deployments (ReST API and Batch mode. Collaborated with VP/SVPs on Capacity Planning, Demand Management, Financial Metrics Management, Dependency Management & OKRs.Product Link : https://studio.chubb.com/

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Spearheaded cross-functional data & AI driven Intelligent Quotes. The objective was to minimize the number of questions customer should answer, so that the entire quote generation and underwriting processes can be optimized. Touched all aspects of quote generation and underwriting process for multiple BOP segments. Oversaw development teams at all layers - solution, business analysis, data, services -APIs, front end.Product Release - https://www.chubb.com/us-en/business-insurance/chubb-marketplace-enhanced-quoting-experience.html

Led multiple cross-functional Technical Products, specifically, Web Applications, Platform, Commercial Data APIs, and AI Systems. Launched external and internal customer facing B2C and B2B products for different user personas. Managed expectations of multiple CxOs, SVPs. and VPs.@Mount Sinai Health Systems- Launched "Research 411 Portal" - an external customer facing application currently in use by many Doctors & Scholars to collaborate with Mount Sinai Research in the field of Clinical Translational Science. Strategized, designed and developed Executive's Dashboard to track KPIs and advised leadership on product road maps, product launch strategy etc. Designed and implemented customer satisfaction survey strategy, Touch Points, Feedback Loop etc. Integrated the app with organizational Identity Management system leveraging Federated Identity Management.https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/1http://researchroadmap.mssm.edu/rrm/@Unum Insurance - Managed product roll-out to 10,000 customers and migrated insurance systems onto the new OS. Managed multi-year digital products roadmap and budget of $6 million dollars shared across software licenses and human resources. Led "End User Software Packaging & Distribution", collaborated with 70+ business leaders at VP/SVP level and enabled them to enhance productivity of their orgs.@Verizon - Managed $3 million multi-year analytics program at Verizon. Spearheaded requirements and UI for Revenue Analytics - Revenue per Customer per Month to expand opportunities of Up-Sell, Cross-Sell and targeted marketing. Designed and collaborated on Big Data Architecture - Data Transformation - DWH to Data Lake.Led requirements at the intersection of IVR, Speech to text, and NLP for customer care operations analytics. Managed a team of 10+ Big Data Engineers, BI Analysts, Data Scientist working on Near Real Time Analytics on Customer Care Operations.

New York, Ny, Us

Led requirements with Business Leaders for a Content Enrichment Platform, which used Text Analytics and leveraged metadata intelligence to enrich content with publicly available data. Collaborated with VP of Enterprise Architecture and contributed in integration of 20+ applications' architecture leveraging Service Oriented Architectures- SOA using ReST APIs, JSON, XML. Collaborated with Director of Enterprise Architecture in re-architecting Digital Product Provisioning. It enabled customers to self serve Digital Products and empowered organization with Dynamic Pricing Strategy. Led and drafted requirements for Identity Access Management (IAM), FIM - Federated Identity Management, Single Sign On SSO, Log Analytics initiatives.

New York, Ny, Us

NYU Information Technology Services serves all 15 graduate schools. As part of this team I managed multiple IT services, computer lab operations and applications supporting NYU Law Website, NYU Classes, NYU Computer Labs etc.

Chicago, Il, Us

As a member of Information Analytics team, developed and fixed multiple reports of SPRS- Sears Performance Reporting System which include sales, inventory, order, mark up/down, seasonality and financial reports. Tech Stack: Big Data, Teradata, SQL, Control-M (scheduler - job automation)

Mumbai, Maharashtra, In

Developed reports and modules of Loan Origination, Approval, Adjudication and Servicing process. Tech Stack- SQL, Easytreive, DB2, CA-Gen/Advantage-Gen, , SFTP, JCL, OO-COBOL, CA7(scheduler), IBM MQ - Messaging Queue, InSync® -Data management for z/OS

Payroll Management SystemComputer Aided DesignWeb Development

Master Of Science - Ms, Technology Management, Business Analytics & Innovation

Doctor'S Degree - Abd, Engineering Management & Systems Engineering - Ml/Dl

Executive Program, Designing And Building Ai Products/Services

Bachelor Of Engineering - Be, Computer Science