--Managing emerging accounts to ensure customer satisfaction and retention. --This involves increasing business share in existing clients through consultative selling of value additions. It also includes meeting clients' HR at regular intervals to take feedback and improvise on service levels, ensuring positive customer experience, and acting as an escalation point for all the clients. responsible for conflict resolution, compliance on client deliverables, and revenue.--Driving operational strategies to address client issues and provide relevant solutions. This involves working closely with key decision makers of different functions to ensure maximum customer satisfaction.--Preparing monthly and weekly reports, head count reports, attrition analysis for clients, and internal MIS. This also includes conducting quarterly business reviews and trend analysis for the management to take important decisions.--Monitoring and analyzing performance, process dashboards to provide valuable feedback to client's HR, and charting out plans for improvement in quality and service standards.--Built up & developed the ERP (staffing Tool) as per client’s requirements, which includes Testing, process flow designing & execution strategies.--Responsible for the driving the alternate sourcing channel (ASC), this involves hiring vendors tie ups for maximize the sourcing support for recruiters, Designed & maintained the entire process flow and structure of ASC for UNH management Team. Along with productivity reports on monthly and annual basis.--Worked on various managed service projects, helping team with Varity of Presentations, which includes Monthly & annually projection, sales, target, & achievements.

 Maintain the work structure. Manage the team for efficient performance. Keep a check on the conditions of employment. Working closely with managers of various departments, to ensure policies are being implemented. Promoting equality and diversity as part of the culture of the organization Supervising the recruitment & Payroll processes Planning, and sometimes delivering, training – including inductions for new staff. Administering payroll and maintaining employee records. Negotiations with employees regarding wage. End to End Payroll of 400 associates across Myanmar. Maintaining MIS reports of entire HR orations. Labour township registration & coordination with Township Labour office.

 End to End Payroll of 2000 associates - Platinum Clients (Pan India). Direct Client Coordination for Attendance, Payroll, Sourcing & payment. Leave management, Full & Final & MIS. Outstanding Follow ups with client. Handling Pan India Branches to resolved quires related salary & Sourcing. Offer & appointment letter generation, reliving, Experience & Revised salary Letters. Salary revision as per client’s requirements.

 Responsible for preparing payroll on PAN African basis within specified timeline. Joining formalities & full and final settlement.  Maintain Database of 250 employee’s. Maintain Attendance & Advance Details. Coordination with branches for Attendance & advance. Maintain proper documentation. Prepare MIS reports as per requirement. Maintain Accounts of HR in ERP – “FOCUS”.

 Working as Team Leader for Team of 6 members. End to End Payrolling of 50 clients and 4,000 employees from software. Maintain the client and candidate database. Updating of attendance of employees in software. Processing Invoice for the clients. Generating payslips Preparing weekly, monthly and Quarterly report. Training Team members and solving their queries. Basic Compliance Knowledge (PF, ESIC, PT, LWF)

complete the work/job within TATProcess workers salary.Maintaining Records of all material.Invoicing of job order and mailing to clientsHandling five workers.