Niki Buschkuehl Email and Phone Number
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Niki Buschkuehl personal email
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I am a senior Insights and Customer Experience (CX) professional. Previously I have worked in the retail, fast moving consumer goods (FMCG), insurance, utilities and financial services industries for the likes of Coles, Bunnings, iSelect, Lion Dairy and Drinks, Mondelez and Nielsen. I look for opportunities to grow an organisation by understanding its customers, competitors and processes and then predicting and solving for their friction-points. I thrive on driving transformational change through data, insights and actions while growing overall team results and engagement. I am passionate about building and motivating talent. I am interested in the “what”, innately curious about the “so what” and focused on the “now what” to deliver lasting change at all levels.
Allset Energy Pty Ltd
View- Website:
- allsetenergy.com.au
- Employees:
- 3
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Head Of Business OperationsAllset Energy Pty Ltd Sep 2022 - PresentMelbourne, Victoria, Australia
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Customer Success ManagerAllset Energy Pty Ltd Jun 2020 - Sep 2022Melbourne, Victoria, AustraliaIn this newly created role I leverage my passion for transforming organisations through customer knowledge to scale Allset Energy into a customer-led renewable energy solutions provider. I am responsible for marketing, business development, sales and customer care functions.I have also provided professional consulting services in the areas of renewable energy market entry, customer experience design, and insights and analytics for clients in the chemical, liquor and media industries.
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Director Total NewsThinknewsbrands Jan 2022 - PresentMelbourne, Victoria, Australia -
Head Of Insights PlanningColes Mar 2019 - Jun 2020Melbourne, AustraliaI was responsible for driving customer-obsessed, commercial outcomes through a deep understanding of the customer and competitor landscapes while shifting Insights resource utilisation from data to recommendation and actions. My remit covered Marketing, Category, Own Brand, Store Development and Store Operations. -
Acting Gm Of Customer InsightsColes Jul 2019 - Dec 2019Melbourne, Victoria, AustraliaCaretaking the GM role, I was responsible for the total business insights agenda, covering insights, analytics, market research, network planning and the customer contact centre. During this time I improved VOC utilisation at the executive level.
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Analytics And Insights ManagerBunnings Jan 2018 - Feb 2019Melbourne, AustraliaAt Bunnings I transformed the role that data and advanced analytics play in the organisation. I led a talented team of data scientists and project leads to deliver high value analytics projects with significant business impact while driving analytics literacy more broadly in the organisation. -
Head Of Insights And Customer EngagementIselect Nov 2015 - Sep 2017Melbourne, AustraliaI championed the customers’ voice and transformed the customer experience while improving customer acquisition and retention. I established the Insights team at iSelect, incorporating CX, customer research, market intelligence and spend optimisation, and website measurement and analytics functions. -
Head Of Insights And PlanningIselect Apr 2015 - Nov 2015Melbourne, AustraliaIn this newly created role I was responsible for leveraging iSelect’s data assets for business partner negotiations as well as managing all third-party business relationships.
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Shopper And Market Insights LeaderLion Feb 2014 - Mar 2015Melbourne Area, AustraliaI defined and embedded the function within Lion to drive return on investment of market and shopper information and resources. My remit spanned across market intelligence, shopper insights and space management functions. -
Category And Channel Planning LeaderLion Aug 2011 - Feb 2014Melbourne, AustraliaI established the strategic direction and key priorities for the Drinks category management team, covering Milk, Dairy Beverages and Juice. I embedded best-in-class category management to inform a profitable portfolio strategy.
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Senior Category ManagerLion Feb 2011 - Aug 2011Melbourne, Australia
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Market And Shopper Insights ManagerMondelēz International Oct 2010 - Feb 2011Melbourne, AustraliaI shaped the business agenda by providing insightful and actionable market and shopper recommendations to key internal and external stakeholders as well as developing the market and shopper data framework for the newly combined Kraft-Cadbury business. -
Senior Market Insights ManagerMondelēz International Jul 2009 - Oct 2010
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Market Insights ManagerMondelēz International Apr 2007 - Jun 2009Melbourne, Australia
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Manager - Retailer ServicesNielsen Jul 2006 - Mar 2007Melbourne, AustraliaI developed the business relationships with Nielsen’s largest retailer clients in the grocery, convenience and liquor channels and consistently exceeded target revenue and client satisfaction benchmarks. Clients included Coles, Coles Liquor, 7-Eleven, BP, Coles Express and Ritchies Supermarket and Liquor. -
Senior Client Service Executive - Retailer ServicesNielsen Dec 2004 - Jun 2006Melbourne, Australia
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Client Service Executive - Retailer ServicesNielsen Feb 2004 - Dec 2004Melbourne, Australia
Niki Buschkuehl Skills
Niki Buschkuehl Education Details
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Distinction -
Overseas Period Of Study
Frequently Asked Questions about Niki Buschkuehl
What company does Niki Buschkuehl work for?
Niki Buschkuehl works for Allset Energy Pty Ltd
What is Niki Buschkuehl's role at the current company?
Niki Buschkuehl's current role is Reinventing the renewable energy experience.
What is Niki Buschkuehl's email address?
Niki Buschkuehl's email address is ni****@****.com.au
What is Niki Buschkuehl's direct phone number?
Niki Buschkuehl's direct phone number is +611*****
What schools did Niki Buschkuehl attend?
Niki Buschkuehl attended University Of Technology, Sydney, University Of Karlsruhe.
What skills is Niki Buschkuehl known for?
Niki Buschkuehl has skills like Customer Insight, Customer Experience, Fmcg, Category Insights, Leadership, Strategic Thinking, Business Relationship Management, Market Analysis, Shopper Insights, Shopper Marketing, Analytics, Competitive Analysis.
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