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Experienced Benefits Administrator with extensive knowledge of self-funding, medical, dental, vision, disability, life, Flexible Spending Accounts, HDHPs and HSAs, retirement plan options including 457 plans and 403b plans. I learn new things quickly and have the ability to explain it to others using multiple communication channels.
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Human Resources Anayst Iii, BenefitsButte County Feb 2024 - PresentUs -
Human Resources Anayst Ii, BenefitsButte County Jan 2019 - Feb 2024UsLead Analyst for WorkDay ERP Benefits Module implementation and ongoing Benefit Administration, including working closely with our IT staff on Integrations, both Core Connectors and integrations created for our County.Use my technical abilities and subject matter expertise to review programs for compliance, focusing mainly on FSA, HSA, Affordable Care Act reporting/monitoring, benefits while in LOA, and COBRA compliance. Manage ACA eligibility monitoring, recommending changes to streamline program, making enrollment offers. Review FSA program, cleaning up enrollment roster, communicating to employees regarding compliance, educating employees on ways to use FSA program. Monitor leaves and make appropriate adjustments to FSA enrollments. Create HSA education presentation and conduct it during the Open Enrollment period. Educate internal staff on HSA rules and reasons to be in an HSA. -
Hr Consultant, BenefitsWashington State University Sep 2016 - Sep 2018Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, UsCoordinate the WellCoug wellness program, updating the website, organize the committee, define program goals both short and long term, attend wellness fair at regional campuses Implement, research, report on transit benefits for a new group of employees in the Puget Sound Area, including the taxable nature of the benefits and compliance with state law Compute supplemental retirement benefits in accordance with state law and university policy, improving calculation process to be more accurate Build communications program for 1095 Forms, including website, recorded presentation, emails, internal newsletters, and announcements Revise and reorganize the new employee benefits orientation presentation, clarifying and adding important information to educate employees on HSAs. Conduct presentations, including benefit orientations and open enrollment presentations. Create and present HSA educational presentation. Serve as appeal coordinator for benefit enrollment appeals Create new process for addressing situation where employees were not notified of benefits in a timely manner Receive and process marketplace notifications and employer appealsWork in partnership with disability services unit to address benefits when employees are off work due to disability, including analyzing and determining benefit eligibility based on state eligibility plan rules and bargaining agreements Manage multiple processes, including Leave Without Pay Benefits notification and monitoring, NMSO notices, life waiver claims, death claims -
Hr Analyst, Benefits & WellnessWashington State University May 2015 - Aug 2016Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, Us -
Hr Generalist (Temporary)Gritman Medical Center Nov 2013 - Mar 2014Moscow, Id, Us -
Benefits Administrative ManagerUniversity Of Idaho Feb 2010 - Mar 2013Moscow, Id, UsAs the Benefits Manager at the University of Idaho, I worked closely with the Director or Payroll & Benefits and the Executive Director of Human Resources to administer our Health & Welfare plan as well as the retirement plans. • Administered a $25 million health plan, covering both employees and retirees, including working with external consultants to recommend benefit plan changes• Work closely with consultants and internal staff to create enrollment communications and to research innovative ways to communicate employee benefits• Managed vendor relationships; day to day contacts as well as RFPs for new vendors• Implemented a new vendor for enrollment management and benefit administration; starting with creating the RFP, coordinating the search committee, selection of new vendor, presenting to University Administration, designing a new myBenefits website for administration and enrollment, COBRA administration, and retiree billing• Quickly and thoroughly assisted employees, retirees and their families with high level benefit issues, including recommendations on high level appeals• Reviewed HIPAA compliance, organizing training, as well as working with attorneys to create new HIPAA Policies and Procedures• Worked closely with regulatory contacts at the Idaho State Board of Education as well as the Idaho Department of Insurance reviewing our SPD the retirement plan options and annual reporting, • Implement a new “Other Eligible Adult” program for our health plan, , including crafting the new eligibility language, figuring and explaining tax implications and communicating to the employees and general public• Trained supervisors on FMLA laws, policies, and procedures• Served as contact for benefits and leave of absence matters for our statewide administrators, • Supervise a staff of three full time, permanent employees and one to three temporary and/or student employees -
BenefitsUniversity Of Idaho 2008 - Feb 2010Moscow, Id, Us• Serve as main customer service contact for employees, retirees, and their families with questions on their insurance• Enter/Update/Change all benefit deductions in the payroll system• Contact new employees to welcome them to the University and explain to them how to enroll in benefits -
Account ManagerKelley & Swain, Inc. 2004 - 2008Us• Managed multiple accounts ranging from 10 lives to 500 lives• Provided excellent customer services to clients by conducting enrollment meeting and benefits fairs, creating communication pieces, handling issues with insurance carriers, and acting as a resource on compliance issues such as COBRA, HIPAA, FMLA, 5500 preparation, and local disability and leave laws• Negotiate with insurance companies on rates and plan designs• Utilized multiple benchmark surveys such as Mercer, Towers Watson, and Kaiser Family Foundation to create specialized benchmark reports• Part of a three person team to implement a new agency management computer system -
Client Services SpecialistSfg Benefits 2001 - 2003• Evaluated and implemented a new database to manage our client base of $25 million of annual premium• Resolved claim issues resulting in payment or reimbursement to client or their employee• Served as main customer service contact for all clients
Niki Jones Skills
Niki Jones Education Details
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Western Governors UniversityHuman Resources -
California State University, ChicoHistory
Frequently Asked Questions about Niki Jones
What company does Niki Jones work for?
Niki Jones works for Butte County
What is Niki Jones's role at the current company?
Niki Jones's current role is HR Analyst III, Benefits.
What is Niki Jones's email address?
Niki Jones's email address is nj****@****wsu.edu
What is Niki Jones's direct phone number?
Niki Jones's direct phone number is +150933*****
What schools did Niki Jones attend?
Niki Jones attended Western Governors University, California State University, Chico.
What skills is Niki Jones known for?
Niki Jones has skills like Employee Benefits, Benefits Administration, Human Resources, Training, Insurance, Customer Service, Health Insurance, Policy, Cobra, Management, Higher Education, Interviews.
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