Niki Mcmath Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

Kingwood, Texas

Advised Director of Children’s Ministries during annual planning including annual budget, curriculum and calendar building.Conducted two-fold end of year evaluation of the Board’s effectiveness and school performance.

Kingwood, Texas

Analyzed monthly cash flow statements for anomalies and updated future allocations to maintain budget.Submitted annual budget requests for insurance, facility maintenance, and facility expansions.Created first of its kind pandemic response plan and guidelines for reopening.

Analyzed classes and sermons to provide in-depth feedback for pastoral leadership. Delivered documented growth patterns and recommendations for leadership.

Managed upwards of 20+ interactive website. development projects through agile process for B2B customers. Led projects with 5+ team members from design, development and marketing to ensure on time delivery while meeting customer requirements. Completed ownership of project including work planning, budget, delivery requirements, testing and final approval. Created and facilitated external facing project proposals, customer kickoffs, creative briefs and multi-phase approvals.Collaborated with customer relationship team to focus on detail-oriented approach to website effectiveness, search engine optimization, usability and overall marketability.

Houston, Texas Area

Built trusted relationships with customer base through focus on communication, performance and satisfaction.Exceeded quota annually and >60% YoY growth.Managed large annual proposals in public and private sector.

Reported directly to company President and communicated sales office activity on almost daily basis.Created spreadsheets and put procedures into place to accurately track weekly/monthly sales activity of both long term and short term customers and provided tracking reports to upper management.Created quarterly and yearly sales recaps to shows trends in sales month over month, with detailed explanations of lost revenue.Maintained customer database in Trashflow, adding service increases/decreases, new business and lost business as reported by outside sales reps.Reviewed and entered all new contracts submitted by both management and outside sales reps.Prepared and submitted proposals and contracts for inside sales of new monthly services and was responsible for a majority of inside sales for short term roll off business.Assisted upper management with sales proposals and contract creation for large bids.Worked directly with management to compile reports for quarterly board meetings, including the creation of charts and graphs showing Rolloffs Hawaii's presence in the local market.Answered upwards of 40 sales calls per day and dealt with any customer complaints or service related issues to ensure customers always received highest level of customer service.Created company brochure for marketing purposes.Organized attendance of sales team at industry events and client board meetings, while seeking out new venues to further increase sales opportunities.Established multiple working relationships with brokers across the mainland.Directed and provided on going training for entire office during installation of new company database software, PC Tower, while directly working with Tower project manager to establish service codes, equipment types and routes.

Provided strong leadership to a team of 30 in order to execute sales generation. Created weekly schedules while ensuring compliance to payroll and business planning processes.Created and directed a high performance team that drove sales causing Ala Moana location to be #5 in the company for annual sales.Completed weekly business reviews and business recaps to monitor sales trends to be viewed by corporate offices while providing feedback. Performed operational, visual, and human resources functions with in the store.Set personal goals to maximize productivity and profitability while maintaining compliance with store policies and procedures.Organized and executed monthly floor sets.Interviewed, trained and developed a high-caliber team and was accountable for additional development of sales associates for internal promotion. Communicated daily with corporate offices, district managers and numerous other locations to organize information into confidential and public documents, graphs and charts to be read by other stores, members of management and sales associates.Monitored and organized entire districts individual daily statistics and compiled in Excel tracking sheets to monitor changes in ADT, UPT, AUR, Conversion and sales.Identified ways to drive sales generation and ensure action was taken to achieve set goals.Held employees accountable for achieving productivity standards while producing well above own personal sales goals.Ensured that customers receive exemplary customer service enhanced by clientele development programs and superb product knowledge.Worked with all employees to ensure the highest level of customer satisfaction was achieved at all times, dealt with any issues from customers who received less.Took weekly conference calls to discuss business within the district and company.

Managed all employees.Prepared monitored weekly/monthly/yearly sales to prepare weekly schedules accordingly.Prepared sales vs. costs sheets using information provided in weekly P & L spread sheets.Tracked weekly labor and made cuts when needed to meet payroll demands.Interviewed, hired, and trained new employees.Gave clear direction to employees while deploying tasks.Closely monitored sales tends to discover reasons for losses/gains.Attended marketing round table meetings at Regional Office.Used internal resources to organize volunteer groups to build community ties.Prepared weekly orders to assure product availability.Rolled out all new products and used marketing to build sales.Kept customer service a main priority for employees while working to increase productivity.