Working at HarmonizeAi in selling the company's industry-leading Customer Experience platform to a set of new and existing accounts. I'm responsible for integrating consumer insights to drive strategic initiatives. I work in liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touch points.Outside the office you can find me going for regular jogs. I enjoy taking some time off to do volunteer work with children and advocate rescuing animals. Adopt, don't buy pets!If you're looking to be a part of our mission or want to know more, email me at niki@harmonize.ai :)#cxstrategy #cx #voiceofcustomer #customerfeedback #customerinsights
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Insights And Analytics LeadHarmonize.AiSeattle, Wa, Us -
Insights & Analytics LeadHarmonize.Ai Nov 2021 - PresentUnited StatesAt HarmonizeAi, we're building the world's most comprehensive voice-of-the-people platform. We use powerful new capabilities in machine learning, combined with powerful (and very old) human capabilities of communication, empathic listening and creativity, to help organizations know all of their audiences better. We help them go beyond cookie-cutter questionnaires, listen with care to their audience's needs, and take action to bring about meaningful change.- Responsible for pushing our… Show more At HarmonizeAi, we're building the world's most comprehensive voice-of-the-people platform. We use powerful new capabilities in machine learning, combined with powerful (and very old) human capabilities of communication, empathic listening and creativity, to help organizations know all of their audiences better. We help them go beyond cookie-cutter questionnaires, listen with care to their audience's needs, and take action to bring about meaningful change.- Responsible for pushing our Product, Process and Customer understanding and insight beyond the here and now to create value for the long-term.- Helping provide data driven insights to the business to improve decision making.- Analytics topics include, but not limited to:1. Product / Value Proposition design2. Customer / Go-to-market3. Customer Experience Show less -
Consumer Insights Manager - GrainsPepsico 2018 - Nov 2021United States
Niki Chong Education Details
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Sociology And Anthropology
Frequently Asked Questions about Niki Chong
What company does Niki Chong work for?
Niki Chong works for Harmonize.ai
What is Niki Chong's role at the current company?
Niki Chong's current role is Insights and Analytics Lead.
What schools did Niki Chong attend?
Niki Chong attended Boston University.
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Niki Chong
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Niki Chong
Volunteer Program Leader | Social Impact Advocate & Community Engagement SpecialistPanamá, Panama1gmail.com
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