Niki Demeester Email & Phone Number

Mechanicsburg, Pa, Us

United States

Harrisburg, Pennsylvania Area

Schedule and dispatch technicians to appropriate locations according to customer requests, specifications, or needs using a combination of technology including but not limited to telephone and email. Identify priority requests from Project Managers and Customers. Assist technicians with onsite questions about procedures. Assist with payroll submission weekly, and confirm PTO hours for my teams. Maintain spreadsheets with technician supplied data.

Mechanicsburg, Pa

Schedule and dispatch technicians to appropriate locations according to customer requests, specifications, or needs using a combination of technology including but not limited to telephone, recruiting platforms, and messaging systems. Process last minute escalations due to technician back outs. Identify priority requests from Project Managers and locate high level resources to deploy to specified locations. Negotiate with technicians on the pay rate for work orders, taking into consideration… Show more Schedule and dispatch technicians to appropriate locations according to customer requests, specifications, or needs using a combination of technology including but not limited to telephone, recruiting platforms, and messaging systems. Process last minute escalations due to technician back outs. Identify priority requests from Project Managers and locate high level resources to deploy to specified locations. Negotiate with technicians on the pay rate for work orders, taking into consideration the skill level needed for the job and the distance the tech will travel to the work site. Show less

Mechanicsburg, Pa

Identify and work to remove barriers to successful completion of the overall projects, with particular emphasis on resolving issues with subcontractors. Facilitate and coordinate the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager. Complete project close-out records and procedures. Provide timely project status updates to the Project Manager. Manage both customer and account data entry by inputting, reviewing, and… Show more Identify and work to remove barriers to successful completion of the overall projects, with particular emphasis on resolving issues with subcontractors. Facilitate and coordinate the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager. Complete project close-out records and procedures. Provide timely project status updates to the Project Manager. Manage both customer and account data entry by inputting, reviewing, and updating information on multiple databases while ensuring client confidentiality. Assess deliverables for accuracy, quality and timeliness. Show less

Harrisburg, Pennsylvania Area

Answer questions posed online on a wide variety of topics in a friendly, timely, and succinct manner.

Harrisburg, Pennsylvania Area

Provided accurate and appropriate information in response to customer inquiries. Developed effective relationships with all call center departments through clear communication. Properly directed inbound calls in phone queues to improve call flow. Made reasonable procedure exceptions to accommodate unusual customer requests.

Harrisburg, Pennsylvania, United States

Coded the general ledger and processed vendor invoice payments. Balanced batch summary reports for verification and approval. Conducted month-end balance sheet reviews and reconciled any variances. Researched and resolved billing and invoice problems.