• Deliver outbound sales motion to the customer base in response to strategic Marketing campaigns around new product offerings & initiatives• Create, manage, and execute on pipeline of expansion opportunities• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction• 1st Tier Support• Manage all partner integrations as well as internal payments & billing POC for 800+ client portfolio• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services• Develop, prepare, and nurture customers for advocacy Advocate customer needs/issues cross-department• Operate as a liaison between management to share key customer feedback to improve overall customer experience• Advise Landscape Maintenance and Snow Removal professionals on industry technology• Manage a portfolio of 800+ accounts • Liaison and main point of contact for members and expansion of accounts• Leverage industry knowledge to sell accounts

• Manage Aging, P&L Reports, collecting on outstanding invoices and create an annual budget • Responsible for cold calling a 3 county territory and building a book of business• Skilled in prospecting and qualifying leads with an innate ability to cultivate relationships

• Determined pay/bill rates to exceed pricing guidelines maintaining a competitive level in the marketplace• Negotiated market competitive mark up’s and bill rates• Maintained and built existing clientele by penetrating departments within current client companies

• Followed-up on all existing clientele to ensure retention and quality control • Oversaw a team of Recruiters and tracked metrics to ensure a full pipeline of potential candidates• Partnered with GA Dept. of Labor keeping unemployment claims to a minimum• Reviewed/Developed advertisements and weekly ads to identify trends and prospects to attract top recruits

• Responsible for recruiting, screening, testing, scheduling, and interviewing up to 25 candidates per week• Assessed client company position requirements, and appropriately matched candidates • Performed Quality Control checks on all employees placed and managed new hire paper work for applicants• Evaluated work history, education, training, job skills, compensation needs, and references on all employees

• Answered and routed all incoming calls• Opened and distributed mail daily• Assisted Accounting department daily. Responsibilities included working statements, 3 way matching between received documents, purchase orders, and invoices, Keyed miscellaneous invoices, and set up filing system.• Handled all data entry for Operational Excellence department as well as all other departments “special projects”