Nikolaus Frank Email & Phone Number

Ciney, Wal, Be

Louvain-La-Neuve, Région Wallonne, Belgique

Back office tasks (incl. traffiking, scheduling, data analysis, process improvements);Assistance and advice to private customers in their daily banking operations by telephone and e-mail

Louvain-La-Neuve, Région Wallonne, Belgique

Assistance and advice to private customers in their daily banking operations by telephone and e-mail ;Back office tasks

Fernelmont

- contact and coordination with the PR agencies for Belgium, France and Spain- creation and management of pages on social networks: Facebook (10), Twitter, LinkedIn, Pinterest, Youtube, Instagram - ads on Google and Facebook - management of domain names (purchase, renewal, conflict, etc.)- weekly website management - fairs & exhibitions coordination (from the registration to the launch via dealing with subsidies)- contact & coordination with the graphic company-… Show more - contact and coordination with the PR agencies for Belgium, France and Spain- creation and management of pages on social networks: Facebook (10), Twitter, LinkedIn, Pinterest, Youtube, Instagram - ads on Google and Facebook - management of domain names (purchase, renewal, conflict, etc.)- weekly website management - fairs & exhibitions coordination (from the registration to the launch via dealing with subsidies)- contact & coordination with the graphic company- dealing with magazine publishers for advertising and press articles- preparation of leaflets/roll-up/books/etc.- coordination for the implementation of a VOIP system, an internal wi-fi and a broadband bridge between the 2 buildings- dealing with purchase/rental for material such as a copier, printers, phones, etc.- being on fairs to meet customers, prospects, journalists, etc.- turnover and other data analysis (pivot tables)- ERP updates Show less

Fernelmont

- advising, directing and assisting the customer's request (availability, costs, production time) with the departments concerned to provide an offer tailored to his needs and ensure follow-up in collaboration with the appropriate Account Manager.- dealing with orders by phone, e-mail, letter, fax or face-to-face- giving technical advice to customers: individuals, craftsmen as well as architects- dealing with bills, cash, payment, material renting- contracting transports-… Show more - advising, directing and assisting the customer's request (availability, costs, production time) with the departments concerned to provide an offer tailored to his needs and ensure follow-up in collaboration with the appropriate Account Manager.- dealing with orders by phone, e-mail, letter, fax or face-to-face- giving technical advice to customers: individuals, craftsmen as well as architects- dealing with bills, cash, payment, material renting- contracting transports- updating the ERP Mercator- dealing with the external IT- knowledge about mortars, substrates, lime, water repellency and building in general- already a step in marketing: dealing with the graphics, advertising, external PR, etc.- being on fairs to meet customers, prospects, journalists, etc. Show less

Telephonist-receptionist for a pharmaceutical company in the World Top 10

Marche-En-Famenne

- coordination for the new website- managing the CMS: room availabilities, SEO, written content...- regular mailing (thrice a year) to the whole database and e-mailing- yield management, dealing with the online availabilities/prices on several major online booking websites- renewal of contracts with some online booking websites- creation of new packages (hotel+spa, event+dinner etc.)- main link with the graphic company for the print communication: food & wine menus… Show more - coordination for the new website- managing the CMS: room availabilities, SEO, written content...- regular mailing (thrice a year) to the whole database and e-mailing- yield management, dealing with the online availabilities/prices on several major online booking websites- renewal of contracts with some online booking websites- creation of new packages (hotel+spa, event+dinner etc.)- main link with the graphic company for the print communication: food & wine menus, wellness center and hotel folders, leaflets...- dealing with group bookings by phone, e-mail, fax or face-to-face- completing procedures when guests arrive and leave- choosing rooms and handing out keys- preparing bills and taking payments Show less

Marche-En-Famenne

- dealing with bookings by phone, e-mail, letter, fax or face-to-face- completing procedures when guests arrive and leave- choosing rooms and handing out keys- preparing bills and taking payments- taking and passing on messages to guests- dealing with special requests from guests- answering questions about what the hotel offers (a very nice spa among others) and the surrounding area- dealing with complaints or problems

Walloon Brabant

Several student jobs such as:- warehouseman in a Sound & Light company- animator in England for a group of French teenagers- barman - waiter

Bachelor Of Hotel Management

Education record