Leadership: 3 teams | 35 Professionals | Key Products PortfolioSpearheaded product portfolio strategy, successfully aligning IT operations with business goals and driving cross-functional alignment for cohesive product development. Masterminded and executed UX research and design initiatives, leading to the creation of user-centric wireframes and workflow diagrams that enhanced product usability and customer satisfaction. Established and managed Azure DevOps dashboards to meticulously monitor design and development cycle times, informing continuous improvement and reporting to senior leadership. Commanded a diverse team of 35, encompassing Product Owners, Designers, Developers, Architects, and QA Specialists, optimizing collaboration and innovation. Recruited, mentored, and advanced a cadre of Product Owners and Designers, fostering a high-performance team to support the organization's flagship portfolio.

Partnered with project stakeholders to extract critical business requirements, ensuring development outcomes were aligned with user needs and business goals. Developed mockups, prototypes, and workflow diagrams, collaborating closely with UX Analysts to deliver products that adhered to high usability standards.

Directed the full-scale implementation and delivery of SSB's flagship "Central Intelligence" product, ensuring timely completion and high-quality standards. Fostered and nurtured client relationships through regular status updates, leading strategic meetings, and maintaining comprehensive project plans.

Oversaw the end-to-end management of key consulting, strategic content, and business development projects, focusing on resource optimization and budget adherence. Led market research campaigns to collect valuable data, providing insights for quarterly research reports that supported client subscription services. • Played an instrumental role in developing strategic accounts with Fortune 500 companies, significantly contributing to the company's prestige and revenue growth.• Represented the firm at major technology conferences, engaging with clients like AT&T and IBM, contributing to keynotes, panels, and focus groups, and enhancing brand presence and expertise.• Deployed multiple cloud-based applications across the organization, including Roadmap PPM, Pipedrive, Zapier, and Base CRM, enhancing workflow and client management capabilities.

Asset General is a powerful cloud-native asset and contract management solution offering end-user customers mutual insight into deployed assets, warranty and service coverage, and other entitlements, as well as physical asset life cycles.• Enhance your portfolio of high-margin professional services by offering IT Asset Management (ITAM) - with a solution branded under your firm name.• Analyze and discover critical gaps in coverage - as well as warranty, maintenance and enterprise service contracts sold but not listed on distributor books!• Provide automated sales support to your account executives by tracking service contract and warranty renewal dates; increase your sales while preventing dangerous coverage lapses for your valuable customers.