Niki Reeves, Cptd Email and Phone Number
Trusted business partner in the field of learning and development grounded in emotional intelligence, leadership principles, and relational sales for the global leader in rental housing.Passionate about coaching and development, assessing talent, and creating opportunities for strategic talent development, and collaboration across business lines. Experienced in influential leadership principles that includes consulting, coaching and development, change management, and performance management.Skilled in classroom and virtual delivery using Zoom, MS Teams, and Adobe Connect. Practiced in project management, effective communication strategies, and cultural alignment.Career Highlights:CPTD Certified 2022Jay Shetty Certified Life and Success Coach – graduated 2021Certified Human Behavior Consultant using the DISC model 2018Certificate of completion of NAA's Advanced Instructor course 2015Member of the NAAEI facultyReceived certificate of completion of WMFHA's Train the Trainer course 2014Certificate of completion for National Seminar's How to Communicate with Tact, Professionalism and Diplomacy 2014Certified with Dale Carnegie's Effective Communications and Human Relations course 2014Participated in WMFHA Education Committee and facilitated at WMFHA's training center and WMFHA's EdCon event in 2013Completed Dale Carnegie's engagement course 2013Certificate of completion for Fred Pryor's Excel course 2012Received Real Estate License in 2007Winner of For Rent Magazine's Best On-site Manager over 150 units-South in 2008
Greystar
View- Website:
- greystar.com
- Employees:
- 9469
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Regional Learning And Development AdvisorGreystar Jun 2020 - PresentGreater Seattle AreaProvide support for WA, OR, ID, MT, CO, UT, and ND markets. Position is centered on project management of important sales and service initiatives including structured and engaging onboarding program including a solid mentoring program, virtual leasing platforms, and other hard skill needs for all property management specific roles.Consultative approach partnering with leadership to promote consistency nationally and globally.Facilitate training in a virtual environment.Collaborate with multiple departments across a global company.
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Team Member Development AssociateGreystar Oct 2012 - Jun 2020Pnw Region, Based In SeattleResponsible for ensuring development and growth opportunities of all team members in WA, OR, ID, and MT area are introduced with examples of return on investment.Assist with team member career development, cross training and advancement. Build bench strength by introducing leadership and management experiences grounded in emotional intelligence and transformational mind set. Create and support proactive ways to maximize team member performance.Coordinate and perform in person, telephone and webinar classes.Help to create and carry out current and updated development curriculum.Assist, update, and implement lease changes for nationwide consideration.Review, communicate and report on multiple education related metrics.Provide ongoing support for the LMS, national practices, leasing practices, education related supplier support and all on site questions and concerns.Coordinate and communicate secret shop order processes and disputes.Provide regional support for national mentor program.Advocate and live Greystar's Pillars of Excellence and Core Values creating Greystar caliber experiences.Communicate, coordinate, and support regional specific needs, concerns and successes.Collaborate with multiple departments within Greystar.Supported and facilitated integration of Riverstone and Greystar beginning in 2014
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Property ManagerRiverstone Residential Group Nov 2011 - Oct 2012Belara At Lakeland, Auburn, Wa ~ 430 UnitsManaged large garden style community with staff of 10.Prepared and finished large clubhouse renovation.Implemented Yieldstar revenue management system.Prepared comprehensive marketing plan to combat new product in the area.Tightened budget to realize larger NOI.
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Property ManagerRiverstone Residential Group Aug 2011 - Oct 2011Veloce, Redmond, WaManaged 3 Star Green, 322 unit mid rise in Downtown RedmondSupervised a staff of 8Evaluated and Managed expenses and improved revenue and implemented changesContributing to the development of the 2012 budgetIncreasing resident retention while increasing rentStablized at 8% ATR and pushing rentsImplementing outreach marketing program for Work Force Affordable unitsResearched and offered advertising solutions by canceling those not working and adding those with proven statistics
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Property ManagerRiverstone Residential Group Jul 2010 - Aug 2011Mosaic Hills, Kent, WaTransitioned a 366 unit distressed property.Improved clientele by increasing rental criteria and presenting a strong management presence. Hired, trained, and managed an admin staff of 4 and maintenance staff of 5.Oversaw continued renovation process and other capital projects.Brought ATR from 82% at transition to 95%
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Property ManagerRiverstone Residential Group Sep 2009 - Jun 2010Work in Yardi Voyager 6 software.Continue to work budget to realize savings even in a renters market.Managing to reduce NTR even during economic slow times. Currently 93% occupied and 94% leased even with lease up ½ mile away. Working with new marketing ideas to bring in more traffic.Supervising staff of 5. Hired new leasing agent right after transfer. Continue training staff for best results for our client, a strong team and future promotions.
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Property ManagerRiverstone/Hsc Residential May 2008 - Sep 2009Oversaw completion of Phase 3 of landscape upgrade.Managed replacement of exterior building lights.Worked budget to realize savings and increased N.O.I by 4% over budget through end of 2008.Managed to reduce NTR even during economic slow times. Currently 95% occupied and 97% leased and pushing rents.Worked with eSite software, then converted to Yardi Voyager 6.0 in May 2009Supervise staff of 5. Hired
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Property ManagerHsc Real Estate Apr 2006 - Apr 2008Managed and completed renovation process.Ability to retain occupancy with renovation and realized an over 30% transfer rate in final two years of renovation with increased rent amounts.Managed carport replacement project.Managed exterior painting, new lighting, and signage throughout community.Managed Phase 1 of Landscape upgrades in 2007/2008.Worked budget to realize savings and increased N.O.I. by 4-7% or more over budget per quarter on a consistent basis.Hired, trained and promoted out a strong Assistant Manager to a Manager.Worked with eSite software.Supervised staff of 5.
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Leasing SpecialistHsc Real Estate Mar 2006 - Apr 2006Transition for experience on a larger property. Short lived due to a management opportunity at Marina Landing.Rewrote several marketing ads including email response letter.At start of renovations. Leased renovated and non renovated apartments.Worked in Rent Roll software.The Park in Bellevue
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Assistant ManagerHsc Real Estate Sep 2003 - Mar 2006Started as Leasing split between The Park and Yarrowood Highlands, learned the business and worked up to Assistant Manager within a year.Leased apartments with consistent closing ratios. Began renovations, leased both renovated and non renovated homes.Managed exterior deck repair and exterior painting of entire property.Managed structural repair to all carports.Helped with marketing and resident retention. Continually coming up with new strategies.Worked with AMSI, and then converted to eSite.Programming and Software SkillsStrongest with AMSI, eSite, and Yardi software programs, but can learn anything. Microsoft Word, Publisher, and Excel experience.
Niki Reeves, Cptd Education Details
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Institute Of Childrens Literature -
Rockwell InstituteReal Estate
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International Air AcademyAirline Sales And Technology
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Pierce Community CollegeFashion, Business, Marketing
Frequently Asked Questions about Niki Reeves, Cptd
What company does Niki Reeves, Cptd work for?
Niki Reeves, Cptd works for Greystar
What is Niki Reeves, Cptd's role at the current company?
Niki Reeves, Cptd's current role is Regional Learning and Development Advisor with Greystar.
What schools did Niki Reeves, Cptd attend?
Niki Reeves, Cptd attended Institute Of Childrens Literature, Rockwell Institute, International Air Academy, Pierce Community College.
Who are Niki Reeves, Cptd's colleagues?
Niki Reeves, Cptd's colleagues are Peter Ramos, Aidan Simkins, Danzale Patterson, Bárbara Ankah Younes, Greystar Point, Derrick Daye, Robert Buchman.
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