Niki Reeves, Cptd Email & Phone Number

Greater Seattle Area

Provide support for WA, OR, ID, MT, CO, UT, and ND markets. Position is centered on project management of important sales and service initiatives including structured and engaging onboarding program including a solid mentoring program, virtual leasing platforms, and other hard skill needs for all property management specific roles.Consultative approach partnering with leadership to promote consistency nationally and globally.Facilitate training in a virtual environment.Collaborate with multiple departments across a global company.

Pnw Region, Based In Seattle

Responsible for ensuring development and growth opportunities of all team members in WA, OR, ID, and MT area are introduced with examples of return on investment.Assist with team member career development, cross training and advancement. Build bench strength by introducing leadership and management experiences grounded in emotional intelligence and transformational mind set. Create and support proactive ways to maximize team member performance.Coordinate and perform in person, telephone and webinar classes.Help to create and carry out current and updated development curriculum.Assist, update, and implement lease changes for nationwide consideration.Review, communicate and report on multiple education related metrics.Provide ongoing support for the LMS, national practices, leasing practices, education related supplier support and all on site questions and concerns.Coordinate and communicate secret shop order processes and disputes.Provide regional support for national mentor program.Advocate and live Greystar's Pillars of Excellence and Core Values creating Greystar caliber experiences.Communicate, coordinate, and support regional specific needs, concerns and successes.Collaborate with multiple departments within Greystar.Supported and facilitated integration of Riverstone and Greystar beginning in 2014

Belara At Lakeland, Auburn, Wa ~ 430 Units

Managed large garden style community with staff of 10.Prepared and finished large clubhouse renovation.Implemented Yieldstar revenue management system.Prepared comprehensive marketing plan to combat new product in the area.Tightened budget to realize larger NOI.

Veloce, Redmond, Wa

Managed 3 Star Green, 322 unit mid rise in Downtown RedmondSupervised a staff of 8Evaluated and Managed expenses and improved revenue and implemented changesContributing to the development of the 2012 budgetIncreasing resident retention while increasing rentStablized at 8% ATR and pushing rentsImplementing outreach marketing program for Work Force Affordable unitsResearched and offered advertising solutions by canceling those not working and adding those with proven statistics

Mosaic Hills, Kent, Wa

Transitioned a 366 unit distressed property.Improved clientele by increasing rental criteria and presenting a strong management presence. Hired, trained, and managed an admin staff of 4 and maintenance staff of 5.Oversaw continued renovation process and other capital projects.Brought ATR from 82% at transition to 95%

Work in Yardi Voyager 6 software.Continue to work budget to realize savings even in a renters market.Managing to reduce NTR even during economic slow times. Currently 93% occupied and 94% leased even with lease up ½ mile away. Working with new marketing ideas to bring in more traffic.Supervising staff of 5. Hired new leasing agent right after transfer. Continue training staff for best results for our client, a strong team and future promotions.

Oversaw completion of Phase 3 of landscape upgrade.Managed replacement of exterior building lights.Worked budget to realize savings and increased N.O.I by 4% over budget through end of 2008.Managed to reduce NTR even during economic slow times. Currently 95% occupied and 97% leased and pushing rents.Worked with eSite software, then converted to Yardi Voyager 6.0 in May 2009Supervise staff of 5. Hired

Managed and completed renovation process.Ability to retain occupancy with renovation and realized an over 30% transfer rate in final two years of renovation with increased rent amounts.Managed carport replacement project.Managed exterior painting, new lighting, and signage throughout community.Managed Phase 1 of Landscape upgrades in 2007/2008.Worked budget to realize savings and increased N.O.I. by 4-7% or more over budget per quarter on a consistent basis.Hired, trained and promoted out a strong Assistant Manager to a Manager.Worked with eSite software.Supervised staff of 5.

Transition for experience on a larger property. Short lived due to a management opportunity at Marina Landing.Rewrote several marketing ads including email response letter.At start of renovations. Leased renovated and non renovated apartments.Worked in Rent Roll software.The Park in Bellevue

Started as Leasing split between The Park and Yarrowood Highlands, learned the business and worked up to Assistant Manager within a year.Leased apartments with consistent closing ratios. Began renovations, leased both renovated and non renovated homes.Managed exterior deck repair and exterior painting of entire property.Managed structural repair to all carports.Helped with marketing and resident retention. Continually coming up with new strategies.Worked with AMSI, and then converted to eSite.Programming and Software SkillsStrongest with AMSI, eSite, and Yardi software programs, but can learn anything. Microsoft Word, Publisher, and Excel experience.

Education record

Real Estate License, Real Estate

Airline Sales And Technology

Aa In Fashion Merchandising, Fashion, Business, Marketing