Niki O’Connor Email & Phone Number

Qualifications - Cert IV Real Estate License - Diploma of Canine Psychology at CASI- Cert IV Companion Animals - Cert III Captive Animals - Cert II Animal Studies - Cert II Tourism - Certificate of Registration, Real Estate 2021 - Present | Client Services/Account Manager at Advancedlife - Managing over 150 accounts- Liaising, scheduling, repour building, client management and support- Maintaining accurate data base and client records in a CRM - Working with high KPI’s to ensure fast production - Highly efficient and organized, working through multifaceted timelines and deadlines. - Multitasking a diverse range of administrational duties, in a fast-paced team environment. - Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly2019-2021 | Client Services Manager at Belle PropertySkills and tasks- Managing upwards of 20 properties at any given time- Preparing homes for sale and managing trades- Exchanges and settlement including pre settlement inspections - Sales support - Client management and support- Reception duties - Campaign and marketing management 2015-2019 | Supervisor at Canine Kindergarten Skills and tasks - Dog training - Grooming - Responsible for 45 dogs daily - Staff training and leadership - Time management - Dog behaviour - Reception duties - Husbandry 2011-2015 Manager at Petstock Skills and tasks - Rostering - Orders and invoicing - Visual merchandising - KPI’s and goal setting - Stocktake - Event coordination- Staff meetings and training - Customer assistance - Extensive product knowledge