Niki Rabren Email & Phone Number

Atlanta, Georgia, United States

As an extended member of the Accounting/Finance and Technology teams, I lead the change management and process sustainability workstream for an enterprise finance transformation initiative. In this role, I work with other program and company leaders to prepare the organization for the significant change the program will bring. I am accountable for helping impacted employees understand, embrace, and ultimately sustain the transformation.

Greater Atlanta Area

Helping clients drive and sustain growth by optimizing people, process, and technology.

Atlanta, Georgia, United States

• Develop and lead organization change management programs for enterprise-wide technology initiatives including IT Transformation, DevSecOps, OT cyber security, FinOps, Agile transformation, and global workforce maturity. • Situationally apply ADKAR and Kotter change frameworks to develop and execute change plans • I am passionate about uniting individuals and teams around a common cause, aligning them on a vision forward and working alongside them to confidently achieve their desired outcomes.

Atlanta, Georgia, United States

• Created two consulting practices that offer solutions & services enabling technology transformation• Applied change leadership experience as needed to client initiatives

Atlanta, Georgia

• Zyston is a strategic cybersecurity advisory firm that provides services related to the design, development and ongoing execution of effective cybersecurity programs.• Provided sales and marketing leadership, including the development of customer vision statements, value proposition messaging, and client engagement

Greater Atlanta Area

Satori Interactive provides User Experience (UX) Research and Design Services to Fortune 1000 clients. Their passion is to help clients continually improve their customers' experiences with technology-based products and services through a relentless pursuit of simplicity.

Greater Atlanta Area

Amplify Technology Group is a group of road-tested CTOs who’ve scaled technology platforms from hundreds of users to millions of users. With proven delivery experience in pre-IPO, public and private equity-backed companies, they use their expertise and resources to help startup technology companies scale to the next milestone and beyond.

• Provided sales and marketing leadership for Agile software development services and legacy system modernization.

Greater Atlanta Area

Built from scratch, all Marketing, Sales, and Channel Management programs for this startup Enterprise Data Management consulting firm. Led solution offering definition and value proposition development and developed branding and messaging. Led change management initiatives for large data transformation engagements.

Atlanta, Georgia, United States

Generated new business development opportunities; led marketing initiatives; and established the company's first professional services engagement model.

Consistently led the Atlanta office in new business development revenue and was ranked among the top 5 new business development executives throughout the company.

IT Staffing

Atlanta, Georgia, United States

Developed programs for new service verticals to increase Home Depot's penetration within the installed services market. Developed P&L models; supplier selection and management processes; store associate training; and store operations processes.

Conducted supply chain management opportunity assessments in the high-tech industry. Interviewed C-level and line-level customers to identify current state and future state opportunities.

Bangalore Urban, Karnataka, India

Corporate Quality Consultant for software development campus of Royal Philips Electronics (The Netherlands). Addressed growing problem of poor satisfaction among US and European-based customers and the resulting revenue decline for Bangalore operations. Developed customer satisfaction measurement system that became world-wide best practice for Royal Philips Electronics in June 2003. Key responsibilities and achievements included: • Worked with several software development teams supporting US and European clients to fully understand development life cycle issues and practices • Proposed corporate model and philosophy for analyzing and measuring customer needs and satisfaction• Streamlined customer satisfaction measurement surveys and processes• Developed data collection, analysis, and reporting guidelines• Developed communications strategy and materials for employee and customer buy-in

Held two concurrent roles in leading the development of a data-driven heart health population management program designed to change patient and consumer behaviors. Sales and Marketing Manager - Developed and managed revenue models and all go-to-market strategies for $10 million program. Executed sales and marketing plans that secured the first six months of program revenue following beta. Clients included Aetna, University of Indiana, and LSG SkyChefs.Operations Manager – Led beta testing program for 2200 individuals across five national clients. Facilitated user experience feedback sessions with patients, physicians and corporate wellness participants to drive improvements in product functionality and buyer value propositions. Worked with technical, call center and business process teams to implement new functional requirements. Revised all sales, marketing and go-to-market strategies to accurately reflect delivered value of the program.Awarded AHA’s Time, Feeling and Focus award for contributions to a successful product launch

Active member of business planning teams to identify potential strategies for leading the health care market. Developed and presented business plan for EDS’ entrance into the physician services market Composed white papers to propose new EDS service offerings and demonstrate industry thought leadership. Published, “Knowledge Management and Business Transformation: A New Value Proposition for the Enterprise CPR,” Winter 1997 Journal of the Healthcare Information and Management Systems Society.

Mba, Business Administration, Management And Operations

Studied at Indian Institute of Management, Bangalore and worked for Philips' Software Innovation Campus, Bangalore

Bba, Marketing