Business & Technology Delivery Associate Manager
CurrentProject: US Bank Testing | Dec 2023 - Present- Led a team of 5 within a 22-member Accenture team, successfully validating Oracle Accounting Foundation Cloud Service (AFCS), a SaaS-based solution, for a major U.S. bank.- Acquired in-depth knowledge of the end-to-end Oracle AFCS process, encompassing reference data load, forward flow (FF), backflow, and ML Balance generation, enhancing expertise in system functionality and data lineage.- Optimized and enhanced technical solutions, achieving a 33% reduction in test execution time and streamlining the user experience.- Maintained a high defect logging quality and achieved an increased defect closure rate by actively collaborating with development teams.- Led project management activities, including Effort Estimation, Team Grooming, Task Assignment & Monitoring.Project: Swiss Bank Compliance | May 2022 - Nov 2023- Assisted in delivering 22 AML scenarios across 9 business lines for a Swiss Bank project, aligning compliance with APAC regulations.- Developed functional requirement documents detailing scope, requirements, and deliverables.- Skillfully managed tasks and milestones using Jira and Confluence while ensuring alignment with risk frameworks.- Delivered analytical reports analyzing alert and transaction trends to predict potential system alerts.Project: European Bank Techno-Functional Support | Jan 2020 - May 2022- Aligned project functions for a European bank using OFSAA FCCM/Mantas, optimizing thresholds for 12 AML scenarios.- Negotiated and secured a support contract extension from 3 months to 2.5 years by building strong client relations utilizing extensive techno-functional expertise in OFS AML.- Reduced false positives by 24% through scenario tuning and trusted pairs optimization.- Identified and reported 4 critical product defects, enhancing scenario execution.- Identified 49 defects during UAT, including 12 Severity 1 issues, significantly enhancing deliverable quality.
