Nikita Raval Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

- Resolving end-user support issues using enterprise-wide standards and tools.- Covering all users (business or functions) and all environments (test or production)- Includes pre & post-release follow-up, monthly service reviews, SLA monitoring, PIV, knowledge acquisition to support new or enhanced functionality.- Providing advice and expertise as an.

Toronto, Ontario, Canada

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Provides oversight/control on client account opening documents to help reduce the firms risk with the applicable regulating bodies by reviewing, analyzing and approving/rejecting documents for completeness and accuracy.
• Providing exceptional customer service support on account opening related queries by remaining current and informed on existing and new industry regulations and firm policies and procedures.
• Maintain client account integrity by performing sundry items as required
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to.

Toronto, Canada Area

- Follow up and supervise on primary and secondary duties of crew members.- Role model guest experience behaviors and able to coach crew members.- Coach the crew members in their duties.- Ensure proper training and execution of all front counter and McCafé and drive thru service procedures and guest experience behaviors. - Review all guest compliments and.

Toronto, Canada Area

- Providing valuable service to customers.- Building a good relationship with proper service and guest experience.- Introducing new products and promotions to the customer.- Managing Fast and Quality work.

Toronto, Ontario, Canada

1. Day-to-day functional support, such as:- Resolving end-user support issues using enterprise-wide standards and tools.- Covering all users (business or functions) and all environments (test or production)- Includes pre & post-release follow-up, monthly service reviews, SLA monitoring, PIV, knowledge acquisition to support new or enhanced functionality..

Ahmedabad Area, India

- Gathering and eliciting clear and definite project requirements from the clients across the globe.- Discussing the requirements with the technical team to clear doubts regarding requirements and mitigate risks. - Interface with clients (Skype) and gain an understanding of requirements/ process through meeting and discussion.- Worked with Project Managers.

Ahmedabad Area, India

- Responsible for generating business through bidding portals, cold calling, and Email. - Competent in writing business proposals to post on bidding sites like upwork- Responsible for the development and delivery of short and long term strategic business goals. - Assisted in the development of Test Plans and assisted QA team in System testing to ensure the.

Done project in Sharepoint

Post Graduate Certification, Business/Commerce, General

Post Graduation Certification, Information Technology

Bachelor'S Degree, Information Technology

10Th And 12Th Schooling, Science