Nikita Ruparel Email and Phone Number
Strong knowledge of US mortgage, payroll processing and Healthcare services across US in Voice and non voice Based processes, inbound and outbound processes, Extensive Operations for Sales and customer service, training, process transitioning and experience of managing a team size of 400+ team members which includes voice based and back office data support to International Customers.Specialties: Team Management Customer Management / Client Management Process and Quality Management Sales Administrative skills MIS analysisTraining and Quality Management
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
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Assistant Vice PresidentBank Of America Dec 2024 - PresentGandhinagar, Gujarat, India
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FounderChhoti Si Asha Trust Jun 2022 - PresentGandhinagar, Gujarat, IndiaChhoti si Asha Helps me makes my life meaningful along with it being successful. -
Deputy General ManagerMedusind May 2024 - Nov 2024Ahmedabad, Gujarat, India -
Senior ManagerAdvantmed India Llp Dec 2022 - May 2024Gandhinagar, Gujarat, India -
Deputy ManagerTata Consultancy Services Jun 2018 - Dec 2022 -
Assistant ManagerTata Consultancy Services Jun 2013 - Jun 2018Gandhinagar
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Team LeaderAdp Dec 2010 - May 2013US Payroll process. Managing different teams. Rersponsible for meeting SLA,TAT and quality parameters.generate and Analyse reports. Effective communication with onshore clients . -
Team LeaderFirst Indian Corporation Private Limited Aug 2009 - Jul 2010Bengaluru, Karnataka, IndiaLoan services process servcing voice and non veg. providing floor support.Coaching and sharing feedback with team members.Achieve client defined targets and meeting daily volumes. -
Assistant ManagerAdventity May 2006 - Dec 2008End to end mortage loan proceesing and funding. Resposibilities include on job training,researching US mortgage market for potential loans.Responsible for monthly targets of $5000. Ensuring borrower goes to hassle free end to end process from origination to funding of loan. Keeping borrower updated on his loan status.
Nikita Ruparel Education Details
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SiesBachelor Of Commerce (Bcom) -
Fr Agnel Multipurpose SchoolHsc
Frequently Asked Questions about Nikita Ruparel
What company does Nikita Ruparel work for?
Nikita Ruparel works for Bank Of America
What is Nikita Ruparel's role at the current company?
Nikita Ruparel's current role is Founder@chhotisiasha NGO | AVP@Bank of America | PoSh Trainer | Greenbelt certified.
What schools did Nikita Ruparel attend?
Nikita Ruparel attended Xavier Institute Of Management, Sies, Fr Agnel Multipurpose School.
Who are Nikita Ruparel's colleagues?
Nikita Ruparel's colleagues are Bhagwandas Cherka, Denise Vidal, Sowmiya Vijayakumar, Scott Fore, Thomas J Cushing, Yichen Fu, Miguel Garcia Bello.
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