Nikita Vivek Aparaj Email & Phone Number

London Area, United Kingdom

London Area, United Kingdom

- Managing inventory to ensure stock levels meet customer demand, conduct regular stock checks and manage reorder levels to prevent shortages- Overseeing daily operations, including scheduling, cash management, and compliance with health and safety regulations.- Implemented strategies to increase sales and improve customer satisfaction, delivered excellent customer service and resolved complaints

Milton Keynes, England, United Kingdom

-Managed daily inventory, ordering of supplies, cash management, and opening/closing procedures, while maintaining accurate logs and ensuring smooth operations.-Provided exceptional customer service and trained new employees on store procedures and standards, enhancing staff performance and operational efficiency.

Cranfield, England, United Kingdom

- Assist prospective students to understand the benefits of attending Cranfield University - Demonstrating leadership and professionalism in promoting & providing outstanding customer service.- Facilitated tours of campus to prospective student and families by greeting them, providing directions, general information, and assistance.- Answer multi-line telephone and transfer calls to the appropriate office and revert with answers to their questions on UNIBUDDY - Accurately… Show more - Assist prospective students to understand the benefits of attending Cranfield University - Demonstrating leadership and professionalism in promoting & providing outstanding customer service.- Facilitated tours of campus to prospective student and families by greeting them, providing directions, general information, and assistance.- Answer multi-line telephone and transfer calls to the appropriate office and revert with answers to their questions on UNIBUDDY - Accurately completely and entered prospective student information into the database. Show less

India

Global logistics and supply chain company in both freight management and contract logistics- Monitored business implementation two big customers Procter & Gamble (Kolkata branch & and BOSCH India)- Evaluated department's financial operations across India with focus on profits by 2% while supervising budgets- Created external and internal standard operating procedure for P&G account and CEVA, increased operations efficiency by 30%- Delivered reviews to senior management team… Show more Global logistics and supply chain company in both freight management and contract logistics- Monitored business implementation two big customers Procter & Gamble (Kolkata branch & and BOSCH India)- Evaluated department's financial operations across India with focus on profits by 2% while supervising budgets- Created external and internal standard operating procedure for P&G account and CEVA, increased operations efficiency by 30%- Delivered reviews to senior management team regarding ISC progress with weekly financials along with overseeing Key Performance Indicators (KPI) and working with entire team organizations to maximize results- Controlled vendor commercial backlogs with team of 8, by defining process to ensure pending recovery and sustenance of same Show less

India

Global transport and logistics - Road, Air, Sea, Rail freight and Warehousing- Boosted branch business by 2% as outcome of transitioning quotes into business, negotiating better pricing with stakeholders and securing business along with Deep-selling to existing clients- Controlled day-to-day operational relationships with customers and vendors for smooth shipment delivery aided in expansion of trade lanes with overseas offices- Collaborated with operational departments and finance… Show more Global transport and logistics - Road, Air, Sea, Rail freight and Warehousing- Boosted branch business by 2% as outcome of transitioning quotes into business, negotiating better pricing with stakeholders and securing business along with Deep-selling to existing clients- Controlled day-to-day operational relationships with customers and vendors for smooth shipment delivery aided in expansion of trade lanes with overseas offices- Collaborated with operational departments and finance departments for day-to-day operations with focus of delivering best services and timely check on credit term- Regained business from lost customers and increased sales by 1% Show less

Bengaluru, Karnataka, India

- Surpassed KPI standards by 10% in handling critical end to end import shipments (including, checking on consol arrivals, Billing, Co-ordination with airlines, overseas and clients)- Strategized implementation of minimization of data error in Cargo wise One software- Investigated untapped business opportunities, assisted sales team with focus, and expanded businessopportunities

India

Global transport and logistics - Road, Air, Sea, Rail freight and Warehousing- Structured training programme helped gain hands-on experience and develop broad understanding in all departments with good support in building key skills through top leaders guidance- Presented Special Economic Zone to corporate management leader with focus to expand business horizon- Analysed data quality by managing checkpoints on weekly basis to enhance branch efficiency- Spearheaded “Knowledge… Show more Global transport and logistics - Road, Air, Sea, Rail freight and Warehousing- Structured training programme helped gain hands-on experience and develop broad understanding in all departments with good support in building key skills through top leaders guidance- Presented Special Economic Zone to corporate management leader with focus to expand business horizon- Analysed data quality by managing checkpoints on weekly basis to enhance branch efficiency- Spearheaded “Knowledge Exchange program” for branch operations team of 50 members Show less

Msc In Logistics And Supply Chain Management, Logistics, Materials, And Supply Chain Management

- Accredited by The Chartered Institute of Logistics and Transport, The Chartered Institute of Procurement and Supply, The European.

Bcom - Bachelor Of Commerce, International Accounting And Finance

Activities and Societies: - Letter of Appreciation received for delivering a Guest Lecture on Supply Chain Management to final year.

Commerce

Education record