Nikitha Aradhya Email & Phone Number

Dubai, United Arab Emirates

As a Project Manager & Admin, I am handling 5 different verticals (Aviation, Yacht, Travel, Properties and Access Teams) at Baroque. -Working closely with the Sales and Marketing teams to provide guidance on how to maximize current and prospective customer relationships through the use of Salesforce as a CRM- Management of different Salesforce projects from the analysis step to the implementation - Ensure the CRM provides an effective sales tunnel and efficient sales process- Coordinating and being the mediator between technical and business teams - Analysis of the current CRM and ensuring it’s fit for purpose and the goals of the organisation- Define requirements for effective use of the CRM and its infrastructure- Making sure the CRM is customer focused and working to maximize its effectiveness for sales and external distribution- Planning, managing and coordinating the development requests from Business to Tech teams- Support and training of end users on Salesforce solutions and features- Segmenting of the CRM to enable tailored and relevant marketing messages to customers- Championing and driving through necessary CRM changes features ensuring full buy in from all stakeholders in the business- Documentation of the existing process and newly developing features- Experience in Sales cloud, Marketing Cloud and Experience Cloud(partner portal)- Automating Workflows, Flows and process builders and streamlining the process

Bengaluru, Karnataka, India

As a Salesforce Administrator at VMware, having 8+ years of experience in salesforce.com platform as Admin/Developer.• I have mentored and led a team of 5-6 individuals.• Experienced on Sandbox management, release management, Cross functional Team communication and Integration. • Experience in creating Custom Objects, Custom Fields, Tabs, Apps, Page Layouts, Record Types, Fields Dependencies, Formula Fields, Custom Validation Rules and Relationships as per the business requirements.• Experience in configuring Field History, Activities (Task and Event), Search Layouts, Inline Editing and Enhanced List Views.• Good experience on configuring security settings by using Profiles, Permission Sets, Roles, OWD, Sharing Rules, Manual Sharing, Apex Managed Sharing, View All, Modify All, View All Data and Modify All Data.• Experience on Data migration activities using Apex Data Loader, Import Wizard and Data Export.• Worked on configuring Workflow Rules and Process Builder to automate specific actions as per the business requirements.• Worked on creating Public Groups and Queues as per the requirements.• Worked on Reports, Dashboards.* As a Project Manager, I have played a crucial role in understanding & translating business requirements into technical solutions. I have worked closely with stakeholders to gather requirements, analyze data, & identify areas for improvement. My strong analytical skills & attention to detail have enabled me to deliver effective solutions that align with the company's goals & objectives.* As a Project Manager, managed onsite and offshore teams, coordinated cross-functional projects, and ensured the successful delivery of Salesforce-related initiatives. This experience allowed me to effectively plan, execute, & monitor projects, ensuring to be completed on time, within budget, & to the satisfaction of stakeholders.Skills: GIT • JIRA • Salesforce Implementation • Dataloader • Codestream • Perforce • Devops practices

Bengaluru, Karnataka, India

• Worked on a new tool creation " CaseCreationNotifier", "ErrorLogCrCreation" ,"SFLImitNotifier", "AuditTrailVF".• Worked on Salesforce CPQ.

Bengaluru Area, India

Having 3 + year Experience in Salesforce as a Developer & Admin.Familiar with platform fundamentals of salesforce. Worked with Apex, Soql, Visualforce pages, Dataloader, Workbench, Vrcs tool used for deployment, perforce checkins. I also have a good knowledge on salesforce configuration and customization. Having very good understanding on salesforce security settings like profiles, roles and OWD. Committed to excellence, self-motivator, quick-learner and a prudent developer with strong problem-solving, analytical skills and communication skills. • Worked on CR's initially while getting hold of the platform.• Had worked on multiple projects as "Partner Business Management", "Orion"

India

Grade: Rank 2 ISE First Class with Distinction - 84% Department 2nd topper with 84% across 8 semesters