Nikki Benoit
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Nikki Benoit Email & Phone Number

Customer Success Manager at Virtuous
Location: Greater Boston, United States 15 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager
Location
Greater Boston, United States
Company size

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Nikki Benoit is listed as Customer Success Manager at Virtuous, a with 3157 employees, based in Greater Boston, United States. AeroLeads shows a matched LinkedIn profile for Nikki Benoit.

Nikki Benoit previously worked as Strategic Partnerships & Engagement Manager at City Of Boston and Community Development & Anti-Human Trafficking Fellowship at Unbound Now. Nikki Benoit holds Bachelor Of Science (B.S.), Hotel, Restaurant, And Institutional Management (Hospitality Business), 3.8 | Magna Cum Laude from University Of Delaware.

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Virtuous

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Profile bio

About Nikki Benoit

A highly accomplished relationship manager with a demonstrated track record of achieving results by cultivating complex cross-sector collaborations. Gallup Strengths Finder Top 5 Themes: Activator | Communication | Strategic | Individualization | Achiever

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Nikki Benoit's current company

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Virtuous
Virtuous
Customer Success Manager
Boston, MA, US
Employees
3157
AeroLeads page
15 roles

Nikki Benoit work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Boston, Ma, Us

Strategic Partnerships & Engagement Manager

Current

Boston, Massachusetts, United States

Nov 2023 - Present

Community Development & Anti-Human Trafficking Fellowship

Siem Reap, Cambodia

-Worked directly with the organization Executive Director.-Simultaneous study and experiential learning of macro concepts for ethically serving vulnerable demographics and seeing sustainable, longterm, holistic community transformation.-Anti-human trafficking approach primarily focused on prevention and education. Key tenant of the organization's engagement strategy was holistic health education.-Became certified in the Community Health Education model of community development. -Conducted a survey of NGOs and organizations working in Siem Reap to understand the landscape of services. Used data to identify established experts, aligned partners, and gaps in services. -Co-managed a community center in a target neighborhood identified and operated by our local NGO. Built cross-cultural relationships to learn the needs of the community and develop authentic partnerships. Focused on asset-based community development. -Trained local leaders with programs that built resilience, equity, and empowered. Resulted in increased capacity to aid more communities with less resources and decreased reliance on foreign aid. -Facilitated various health & education development programs for vulnerable youth and families. -Identified & built relationships with individuals in exploitative environments via various outreach initiatives and within a wraparound care model. -Conducted home visits as informal listening sessions to build relationships and identify root causes of trafficking and exploitation. Designed programs tailored to the surfaced needs and solidified community stakeholder investment. -Lived and worked cross-culturally. Experienced the joys and challenges of communicating and collaborating on cross-cultural teams with different languages, cultural values, and leadership styles. Learned how to be a better learner.

Jul 2022 - Jul 2023

Director Of Youth Programming

Boston, Massachusetts, United States

-Led all programming for middle school and high school students from three church congregations: Antioch Brighton, Waltham, and Quincy in a joint youth ministry of 60 students. Successfully accomplished organizational goal of creating an ecosystem where teens could flourish holistically. -Recruited, coached, and managed the leadership team. Conceptualized & implemented a comprehensive annual leadership development plan that allowed each individual leader to greater realize their potential. -Built relationships & collaborated with parents, peer leaders, school, and church leaders to best support students. Systems of care modified to be increasingly inclusive, child-centric, and clinically informed. -Cultivated 200% growth of student participation. Pioneered and streamlined necessary infrastructure to accommodate growth. Updated systems to be legally and privacy compliant. -Communicated vision and fostered positive community culture & ownership. Solicited input of stakeholders and invited student leaders to champion the vision. Activated student leadership teams. -Collaborated with other local youth pastors and workers to plan and execute a large monthly gathering for high school students across the Greater Boston Area. -Supported teens and families in various conflict and crisis circumstances. Partnered with the Department of Children & Families.-Mentored high school girls. Facilitated small groups. -Presented in various public speaking roles with audiences up to 300 people. -Planned various special events including: retreat weekends, community & social events, spiritual growth focused & educational events.-Personally fundraised approximately $80,000 to support ministry and expenses over four years. Responsible for all aspects of fundraising: solicitation of donations, building of donor relationships, regular communication with donors regarding use of funds. Built a base of monthly donors to sustain ministry personnel.

Aug 2019 - Jun 2022

Special Events Coordinator

Boston, Ma

-Managed two Children’s Miracle Network Hospitals (CMNH) programs, Dance Marathon and Extra Life, generating a combined annual revenue of $655,000. Developed a new partnership framework for corporate program sponsors. -Built, coached, equipped, and stewarded 20 high school and college student leadership teams planning a fundraiser for Boston Children’s Hospital. Ensured a positive participant experience that led to high retention and referral rates. -Crafted growth, participant stewardship, and promotion strategies of both programs. Responsible for all oversight and execution of strategies and new initiatives. Donor fundraising and engagement increased year over year as a result. Demonstrated success in program management with high autonomy.-Facilitated trainings and group discussions that ranged in topics, including: team building, strategy setting, creative brainstorm, and debriefs.-Collaborated with internal teams and colleagues to identify shared objectives and growth potential. Built relationships across the larger CMNH network to share best practices and connections.-Cultivated a patient family program. Served as a liaison between patient families, clinicians, and development office teams. Resulted in increased mission engagement for constituents. Consulted other departments on program best practices.

Sep 2017 - Jul 2019

Development Associate

Boston, Ma

-Oversaw personal portfolio of third party fundraisers. Coached and supported event coordinators throughout the entire fundraising process. -Assisted in managing top level program donors and donor relation management. -Organized and planned donor stewardship events.-Reconciled 3.1 million dollar revenue generating budget.-First point of donor contact: answered all inquiry calls and emails, describing the program, and answering any questions.

Mar 2016 - Sep 2017

Project Manager

Greater Boston Area

-Responsible for all aspects of client management and business operations. Reported directly to CEO & Founder. -Managed timeline, execution, and communication of all client deliverables.-Built relationships with subcontractors, city officials, clients, and media partners. Found aligned priorities to collaborate & execute shared visions. -Assisted in analyzing clients’ current brand need and developing marketing strategy for increased brand awareness.-Planned experiential marketing events, ranging in size and theme/purpose, events up to 400 guests.-Executed brand activation events and partnerships.

Aug 2015 - Feb 2016

Event Marketing Manager & Policy Advocate

Newark, De

-Initiated outreach to local businesses to establish mutually beneficial partnerships. -Communicated with customers efficiently and professionally on a daily basis.-Contributed to local workforce development by organizing ServSafe classes.-Educated local business owners on effects of potential new legislation within the industry.

Jan 2015 - May 2015

Education And Outreach Coordinator

Delaware Restaurant Association - Educational Foundation

Newark, De

-Workforce development through ServSafe certifications -Reached out to local businesses to establish mutually beneficial partnerships-Communicated with customers efficiently and professionally on a daily basis-Organized and coordinated ServSafe classes

Jan 2015 - May 2015

Director Of Social Enrichment & Risk Management Chair

Newark, Delaware

-Executive Board Member-Planned all social, philanthropic, and sisterhood events for chapter of 225 women-Responsible for ensuring the safety of all sisters and guests at functions, up to 450 people-Oversaw and delegated among Social Committee and Risk Management teams-Previous Position: Public Relations Chair

Nov 2012 - Nov 2014

Brand Ambassador

-Generated new contacts-Built and maintained customer relationships-Set up meetings between campus organizations and sales representatives-Assisted with promotional events on campus-Raised brand awareness through social media

Sep 2013 - Oct 2014

Sales And Marketing Intern

Park Lane At The Seaport, Boston, Ma

-Built and maintained customer relationships-Toured guests around community and executed lease contracts-Interfaced with residents on a daily basis-Anticipated guest need and creatively solved problems-Organized and coordinated social and charity events -Planned and executed social media redesign; initiated new platforms

Jun 2014 - Aug 2014

President

University Of Delaware'S Event Planning Club

Newark, De

-Responsible for researching field trip, fundraising, and education opportunities-Created various documents for public relations and information pamphlets for potential new members-Attended workshops with industry professionals-Assisted in planning the annual PCMA social

Sep 2011 - Sep 2013

Special Events Intern

Newark, Delaware

-Assisted with planning and execution of high-end, presidential-level events on and off campus-Involved in idea conception, linen choices, floor plan, menu planning, and guest list management-Responsible for third party employee management during events

Sep 2012 - May 2013

Marketing And Events Intern

Westborough, Ma

-Developed event concept and marketing strategy for Boston area trade show exhibit company open house and corporate information events-Directly responsible for performing duties associated with successful event production. This included methods of brainstorming and implementing attendance incentive programs, advertising across multiple mediums, offering Trade Show Exhibitor Association credits in conjunction with events, and theuse of the corporate website for ongoing event promotion-Researched and secured catering services and potential venues for events-Solely responsible for expanding number of event attendees through integration of web based sales database and existing corporate database -Developed print and email event invitations, then responsible for the mailing, tracking, and confirmation of invitations -Ensured the company facility was properly set for all events

Jun 2012 - Aug 2012
Team & coworkers

Colleagues at Virtuous

Other employees you can reach at cityofboston.gov. View company contacts for 3157 employees →

2 education records

Nikki Benoit education

Bachelor Of Science (B.S.), Hotel, Restaurant, And Institutional Management (Hospitality Business), 3.8 | Magna Cum Laude

Activities and Societies: 2015 Panel of Distinguished Senior Majors

High School Diploma

Westborough High School

Activities and Societies: Environmental Club (President), Building Bridges Mentoring Program (Founder and President), National Honor.

FAQ

Frequently asked questions about Nikki Benoit

Quick answers generated from the profile data available on this page.

What company does Nikki Benoit work for?

Nikki Benoit works for Virtuous.

What is Nikki Benoit's role at Virtuous?

Nikki Benoit is listed as Customer Success Manager at Virtuous.

Where is Nikki Benoit based?

Nikki Benoit is based in Greater Boston, United States while working with Virtuous.

What companies has Nikki Benoit worked for?

Nikki Benoit has worked for Virtuous, City Of Boston, Unbound Now, Antioch New England, and Boston Children'S Hospital.

Who are Nikki Benoit's colleagues at Virtuous?

Nikki Benoit's colleagues at Virtuous include Rasheem Cope, Pui Yin Pang, William Moran, Smith Peggy, and Nicholas Chen.

How can I contact Nikki Benoit?

You can use AeroLeads to view verified contact signals for Nikki Benoit at Virtuous, including work email, phone, and LinkedIn data when available.

What schools did Nikki Benoit attend?

Nikki Benoit holds Bachelor Of Science (B.S.), Hotel, Restaurant, And Institutional Management (Hospitality Business), 3.8 | Magna Cum Laude from University Of Delaware.

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