Nikki Bugajsky Email & Phone Number

Chicago, IL, US

New York, NY, US

• Managed monthly servicer remittance reporting for various loan servicers, including loan balances, borrower due dates, and interest/expense payments.
• Coordinated with various loan servicers to resolve remittance reporting issues, leading to a reduction in discrepancies.
• Delivered timely and accurate financial reports by inputting data into internal systems, ensuring compliance with company and industry standards.
• Maintained and improved loan reconciliation processes, identifying areas for enhancement to increase accuracy and efficiency.
• Managed the debt on loans with leverage facilities, focusing on reducing cash drag by efficiently allocating funds as loans payoff while also proactively monitored and adjusted debt levels to align with company goals.

Chicago, Illinois, US

• Create and maintain Investor Reporting Policies and Procedures and creating process flows for all Investor Reporting processes while managing regulatory reporting requirements related to loan servicing.
• Assist in the training and development of the Investor Reporting, Bank Reconciliation, and Cashiering teams
• Collaborates with multiple departments to better establish process flows and to best service clients.

Chicago, Illinois, US

• Primary point of contact with Investors as it relates to Investor Reporting.
• Prepare monthly remittance reports for all servicing clients in addition to reviewing any new servicing agreements and pricing schedules to ensure accurate billing of servicing fees.
• Monitor servicing accounting bank accounts to ensure that no overdrafts occur as well as assist in reconciling accounts.
• Research and resolve any investor inquiries to maintain excellent client/servicer relationships.
• Identify and recommend improvements to policies and procedures related to the reporting process.
• Work on process flow improvement to increase reporting accuracy and efficiency.

Highlands Ranch, Colorado, US

• Actively collaborate with Loss Mitigation and senior management on loan variances that require special review.★ Acted as subject matter expert with assigned Investor accounting and reporting activities along with the.
• Oversaw and facilitated the accurate and timely submission of reports and remittances to Investors as specified by the governing servicing agreement or servicing guide along with custodial reconciliation oversight.
• Created and implemented new processes to increase efficiency and accuracy while updating and keeping records of all ongoing processes.
• Interpreted new regulations and servicing guide updates to ensure that portfolio reporting and remitting are completed in accordance with the applicable investor guidelines.
• Conducted daily Cashbook reconciliation, and the ability to assist Corporate Accounting with reconciling items in the General Ledger.
• Conducted training sessions to ensure the team is knowledgeable about procedures and updated on the latest reporting changes with the investor.

Highlands Ranch, Colorado, US

• ★ Reported on loans in the Agency portfolio throughout the month to clear any reporting edits, and balanced P&I accounts to account for liquidation drafts or other wires.★ Compiled month-end reports to be utilized by.
• Analyzed and interpreted data from the general ledger to determine how to clear the items or come up with solutions to prevent certain items from reappearing in the future.

New York, NY, US

Applied comprehensive knowledge of conventional loan programs and Veteran Administration loan programs.★ Diligent and detail-oriented – thorough in gathering borrower information, verifying loan documents, and reviewing file documentation to guide each loan from preapproval to closing.

San Francisco, California, US

• Efficiently review Desk Underwritings, Loan Prospectors, VA documents, and many other documents needed for mortgage loans to determine loans salability.
• Created templates for advanced project work to strengthen the team as a whole and to keep the team developing for higher efficiency
• Created presentations to display company reports in an easily understood format for the team to see the overview of the company reports as well as seeing those reports broken down by company site and then by team.