Responsible for:- developing, customising and implementing learning and development initiatives at individual, team and organisational level- closely monitoring the effectiveness of learning and development initiatives to inform ongoing improvement– managing rigorous procurement processes including the negotiation of best value outcomes- providing technical guidance on learning and development options to staff and leaders- translating learning and development best practice and trends into relevant, practical and sustainable initiatives to achieve meaningful and quality outcomes for Council– establishing a learning and development framework aligned with corporate strategy that builds a robust learning culture

Using a combined educational and formal coaching approach to support employees across Australia as they return to work following parental leave, we help businesses to:☑️Create a passionate and driven workforce☑️Achieve higher employee productivity, more quickly☑️Increase employee confidence and self-esteem☑️Create greater job satisfaction and comfort☑️Promote love for your business, customers and the job☑️Develop less stressed and more resilient employees☑️Improve engagement and communication☑️Achieve talent retention and attractionIf you are looking to improve your short or long-term retention rates of working parents in your workforce, or simply improve productivity levels of a working parents within the first 6 months of their return to the workforce, our post-parental leave transition coaching program can help you to achieve this.In addition, we can help your working parent identify earlier whether exiting employment is the right decision for their circumstances, allowing your business to save time and money as a result of prolonged low productivity levels, and plan for recruitment and handover more efficiently and effectively.By offering post-parental leave transition coaching, we can also help your business stand out as an employer of choice in your industry.Coaching is now recognised worldwide as a 'leading practice' in supporting working parents, and we have proven ROI across a variety of industries to support this.

Highly sought-after contributor on parenthood wellbeing topics such as:- work-life balance- sustainable self-care- finding 'me' time- small business as a working parent- overcoming parental guilt- managing mental load and stress- mindfulness- gratitude and kindness- increasing energy and quality of sleep- happiness, fun and self-esteem- identity changes and challenges in parenthoodInternational author of 'More Than A Mum: Rediscover the woman within for happier, balanced life'.

Want to provide mothers with the ability to be less stressed and more in control of their life?Mothers often neglect their own wellness as they invest all their time and energy into nurturing their children.The 'More Than A Mum' workshop program can help increase the happiness, self-confidence and energy of the mothers in your community by teaching them how to invest in sustainable self-care practices. It is about working towards women becoming strong, confident and empowered by allowing them to take much needed time to identify, acknowledge and accept the way their life has changed.The 'More Than A Mum' workshop program educates and empowers mothers to: - Get more joy out of life and work- Create sustainable energy- Build self-esteem and self-confidence- Overcome guilt, self-doubt and loneliness - Manage stress levels - Make and maintain healthier lifestyle choices- Achieve an effective work/life balance- Give the best version of themselvesWorkshops in the program are designed to be full of engaging, practical and easy-to-understand activities to support and inspire mothers to live well. They provide mothers with the same tools, tips and strategies I use in my own busy life as a mum, and are backed by solid research in the fields of positive psychology and identity psychology. We have successfully educated hundreds of mothers across Australia, in all different stages of motherhood, through the 'More Than A Mum' program. The series is always very popular and well received.Recent partnerships for delivery of the 'More Than A Mum' workshop program have included the Live Well Logan program, Logan City Council, Ipswich City Council (Ipswich Libraries) and many local schools and daycare centres.

Expanding on my knowledge and experience of best practice in design and delivery methods for different audiences, topic areas and learning objectives, I began contracting as an Instructional Designer and Elearning Developer on behalf of companies such as:- Raytheon (under their Telstra contract and the NBN retraining agreement)- Stress Management Institute- Department of Education QLD- G8 Education- Queensland Health, and - the Department of Housing and Public WorksI designed and developed learning programs in areas such as:- induction- environmental awareness and compliance- 000 call centre procedures- risk management- customer journey mapping- activation and assurance- nbn construction design- stress management- coaching- contract management- recruitment and selection principals- legislation & policy- leadership- digital literacy- disaster management- complaints management- human rights, and - person-centred practiceAmongst the diverse range of learning experiences developed, I was tasked with designing and developing a best practice, train-the-trainer program for Virtual Instructor Led Training (VILT) Design and Delivery via Adobe Connect for Raytheon. This program was successfully rolled out to Raytheon and Telstra instructional designers and facilitators as an additional mode of delivery.This latter, specialised project provided me with a great deal of skills in teaching others to teach themselves, which has significantly added to the effectiveness of my programs as a result of the combined education and coaching method I employ within program delivery.

National Transport Insurance is a niche heavy vehicle insurer. My role was to be the dedicated technical trainer for the Claims department, and my first and arguably my most significant project as part of this role was to redesign and evaluate a more effective induction training program for new claims staff.The previous program was approximately 8 weeks long and had a very steep learning curve, even for an experienced claims recruit. After conducting a critical analysis of the knowledge required to be effective and highly accurate in a claims role, the program was designed using a staggered delivery over 6 months, with scheduled on-the-job assessments and checkpoints to mark progression and measure application and comprehension of knowledge.With the success of the claims induction training program redesign (including CEO and company-wide recognition), I completed a similar redesign of related roles within the department (i.e. recoveries and settlements).In addition to the above, I designed and delivered many ad hoc training events and workshops across various mediums and to a wide variety of audiences across the national company, including directors and senior management, truck repairers, truck dealership representatives, business development managers and underwriters. I was also employed during NTI's integration of Agile methodology for project management.

Due to company restructures, my previous role as a dedicated ICT trainer was broadened and moved into the organisation's larger training department.I was first introduced to e-learning design and development methodologies and software in this role, and, combined with my undergraduate degree in Psychology, was tasked with RAQ's first compliance and 'soft skill' e-learning development programs.I designed, produced and evaluated e-learning for areas such as contact centre customer service skills, mental health first aid, handling difficult clients, handling suicide callers, risk assessment and duty of care, and managing vicarious trauma.I learned a great deal about how to effectively design and deliver training in psychological-based concepts, which has assisted me greatly in the work I do today.

After showing a natural aptitude for all things IT, and identifying a distinct need within Relationships Australia QLD for a trainer dedicated to teaching others about IT hardware and software, I went on to complete my Cert IV in Training and Assessment and become RAQ's first dedicated ICT trainer.I designed and facilitated numerous ICT-specific training packages, including large-scale software rollouts to practitioners for virtual delivery of counselling and mediation services - some of which had to be delivered remotely via the software itself!I learned great skills in impromptu facilitation and technologically-enhanced training delivery that still serve me well today.