Nicole Castañeda Email & Phone Number

Mesquite, Tx, Us

Mesquite, Texas, United States

As a Crew Member at AMC Theatres, I provided exceptional customer service by assisting guests with ticket purchases, concessions, and inquiries. I ensured accuracy in cash transactions and processed payments for various services, including tickets and memberships. Additionally, I maintained cleanliness in theaters, lobbies, and concession areas to create a welcoming environment for all patrons. My role also involved monitoring auditoriums to ensure a safe and enjoyable experience for all guests.

Huntsville, Texas, United States

In my role as a Research Assistant at Sam Houston State University, I supported various research initiatives within the College of Humanities and Social Sciences. I assisted faculty members with data collection, analysis, and literature reviews, contributing to the development of reports and presentations for conferences and class lectures. My work helped advance research goals and uphold the department's commitment to academic excellence.

Houston, Texas, United States

As an Executive Assistant at Breakthrough Houston, I played a key role in supporting initiatives aimed at increasing college access for under-resourced students. I managed the scheduling and communications for the College Completion team, ensuring efficient coordination between students, staff, and community partners. My responsibilities included organizing student events, workshops, and informational sessions, from logistics to invitations and setup, to foster academic support and engagement. I developed spreadsheets to track student progress, managed internship placements, and maintained data for student outreach. Additionally, I engaged with students on social media platforms to increase program visibility and actively responded to inquiries. I also maintained inventory for program materials, contacted in-kind donors, and worked closely with team members to strategize improvements to program delivery. My role was instrumental in helping students navigate their educational journey and access resources to achieve college success.

Houston, Texas, United States

As a Teaching Fellow and Department Head for 7th Grade STEM at Breakthrough Collaborative, I was responsible for developing and implementing engaging life science lesson plans tailored to diverse learning needs. I created a positive, inclusive classroom environment that encouraged student participation and collaboration, integrating hands-on activities and assessments to enhance understanding. As Department Head, I collaborated with other STEM educators to align curricula, coordinate resources, and foster consistency across the department. Additionally, I provided individualized academic support to students, mentoring them in their academic journeys and helping them set and achieve personal learning goals. I regularly communicated with families about student progress, challenges, and achievements, reinforcing the importance of academic growth and support. Through these responsibilities, I contributed to the Breakthrough mission of promoting educational equity and inspiring students from under-resourced communities to reach their potential.

Huntsville, Texas

In my position as a Student Assistant Lead at Sam Houston State University’s Newton Gresham Library, I led and trained a team of student assistants in customer service and library operations. I provided guidance on library policies, circulation procedures, and shelving protocols to ensure efficient and high-quality service. My role included assisting patrons with locating materials, answering inquiries, and providing information on library resources. I also managed circulation duties, such as processing checkouts, returns, renewals, and managing holds. Additionally, I supported library events by coordinating setup, logistics, and promoting programs to patrons. I performed clerical duties, such as data entry, updating records, and maintaining accurate accounts of library materials. I contributed to creating a welcoming and organized environment for students, faculty, and visitors by regularly inspecting library spaces for cleanliness and functionality.

Houston, Texas, United States

As a Canine Coach at Dogtopia, I was responsible for supervising playgroups, ensuring the safety and well-being of dogs in a daycare setting. I observed dog behavior to prevent any issues and maintained a clean and organized play area. Additionally, I assisted in basic training and enrichment activities, implementing positive reinforcement techniques to encourage good behavior. My role required effective communication with pet owners to provide updates on their dogs' behavior and well-being. Through my experience at Dogtopia, I developed skills in animal care, customer service, and managing a safe, controlled environment for both pets and clients!

Bachelor Of Science - Bs, Behavioral Sciences, Psychology And Biology

Associate Of Arts - Aa, Multi-/Interdisciplinary Studies, General

High School Diploma