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Nikki Gabriel is listed as Operations Manager at Woflow, a with 69 employees, based in Philippines. AeroLeads shows a matched LinkedIn profile for Nikki Gabriel.
Nikki Gabriel previously worked as Operations Manager at Taskus and Team Leader at Taskus. Nikki Gabriel holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from Saint Louis University (Ph).
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I am an exceptionally organized, dependable, and results-oriented manager with a proven track record of three years in overseeing daily operations and enhancing performance through adept problem resolution, systematic audits, and stringent quality assurance measures.My expertise spans across Google Suite, Customer Service, Management, Leadership, and Microsoft Office, complemented by a Master's Degree in Business Administration (MBA) from Saint Louis University (PH).Since January 2022, I have held the position of Operations Manager for Menu Transcription at Woflow. In this role, I lead a dedicated team catering to Woflow's largest client in Menu transcription. Within the dynamic environment at Woflow, I am responsible for conceptualizing and executing hiring strategies, learning and development programs, capacity planning, quality and operational processes, as well as management initiatives. These initiatives are meticulously designed to ensure the timely and precise achievement of output targets.
Listed skills include Leadership, Customer Experience, Course Creation, Employee Engagement, and 24 others.
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I manage and handle an entire team dedicated to Woflow’s biggest client in Menu transcription. At Woflow, I presently design and implement hiring, learning and development, capacity planning, quality and operational processes, and management initiatives to ensure output targets are met, on time and accurately.
Involved in overseeing and managing the operational aspects of customer service activities related to voice communication channels, such as phone calls for an online delivery platform. This role is crucial in ensuring that customer service operations run smoothly, and efficiently, and meet or exceed customer expectations.
Other employees you can reach at woflow.com. View company contacts for 69 employees →
Malika Benarafa
Colleague at WoflowRabat, Rabat-Salé-Kénitra, Morocco
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Mark Levi Balmori
Colleague at WoflowDavao, Davao Region, Philippines
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Kristine Dinoso
Colleague at WoflowCentral Luzon, Philippines
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Czarina Mulawin
Colleague at WoflowCavite, Calabarzon, Philippines
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Kyle Guzik
Colleague at WoflowSan Francisco, California, United States
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Genevieve Coscos
Colleague at WoflowMagsaysay, Davao Region, Philippines
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Leonil Borbe
Colleague at WoflowBacoor, Calabarzon, Philippines
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Angel Felix Garcia Molina
Colleague at WoflowSantiago, Santiago Metropolitan Region, Chile
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Franz Gianne Dela Cruz
Colleague at WoflowUmingan, Ilocos Region, Philippines
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Divyanshu Tilwaria
Colleague at WoflowJaipur, Rajasthan, India
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Quick answers generated from the profile data available on this page.
Nikki Gabriel works for Woflow.
Nikki Gabriel is listed as Operations Manager at Woflow.
Nikki Gabriel is based in Philippines while working with Woflow.
Nikki Gabriel has worked for Woflow, Taskus, and Concentrix.
Nikki Gabriel's colleagues at Woflow include Malika Benarafa, Mark Levi Balmori, Kristine Dinoso, Czarina Mulawin, and Kyle Guzik.
You can use AeroLeads to view verified contact signals for Nikki Gabriel at Woflow, including work email, phone, and LinkedIn data when available.
Nikki Gabriel holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from Saint Louis University (Ph).
Nikki Gabriel is listed with skills including Leadership, Customer Experience, Course Creation, Employee Engagement, Workforce Performance, People Management, Interview Preparation, and Employee Data Management.
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