Nikki Gerdes

Nikki Gerdes Email and Phone Number

Corporate Flight Attendant; Customer Service Professional @ Quality Resources LLC
Nikki Gerdes's Location
Greater Cleveland, United States
Nikki Gerdes's Contact Details
About Nikki Gerdes

I desire a position where I can work independently and as part of a team, preferably in the corporate aviation or customer service industry. I desire to work extensively with people in a service-based or non-profit profession. I am energetic, passionate, and a fast learner and have excelled in various types of industries.

Nikki Gerdes's Current Company Details
Quality Resources LLC

Quality Resources Llc

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Corporate Flight Attendant; Customer Service Professional
Nikki Gerdes Work Experience Details
  • Quality Resources Llc
    Technical Writer
    Quality Resources Llc 2016 - Present
    Cleveland/Akron, Ohio Area
  • Oak Air, Ltd
    Contract Corporate Flight Attendant
    Oak Air, Ltd May 2012 - Present
    *Company-trained on emergency situations and safety equipment (e.g., AED and first aid/ CPR), evacuation procedures, and fire safety aboard Challenger 604 aircraft* Responsible for ensuring the highest level of in-flight safety * Offer extensive culinary skills and customer service to passengers and crew members; successfully work with a variety of clientele; continually striving for ways to improve service *Responsible for cleanliness of aircraft, including galley, passenger cabin, and lavatory; restock items and request replenishments as needed after every flight *Retain a positive, friendly, and professional attitude at all times while ensuring the highest level of confidentiality
  • Watco Companies Llc
    Administrative Assistant Customer Service
    Watco Companies Llc Sep 2014 - Oct 2015
    Euclid, Oh
    *Front desk/ receptionist duties, including greeting and recording visitors; answering phones; administrative tasks*Operating weigh scale: Scaling incoming and outgoing trucks to determine weights for loads*Preparing, verifying, and completing orders and accompanying paperwork, including bills of lading*Data entry in customized firm system, SAP, and customer-specific systems; manual data entry of inventory*Managing ordering, tracking, and releasing railcars containing needed commodities; tracking inventory of individual railcars and specific commodities*Work closely with shippers, consignees, and carriers to schedule load pick-up times and resolve delivery issues*Resolve inventory discrepancies, railroad placement issues, and problems with orders*Provide customer service; send weekly and monthly reports
  • Weltman, Weinberg & Reis
    Client Services Representative Ii
    Weltman, Weinberg & Reis Feb 2011 - Dec 2013
    Brooklyn Heights, Oh
    *Provide customer service to internal and external customers via email and telephone; retain a friendly, positive, and professional attitude and adhere to the strictest level of confidentiality*Serve as a primary liaison/contact between firm personnel and clients; ensure the firm is *Responsible for daily, weekly, and monthly reports and tasks; respond to client requests; identify and resolve issues; relay negative information as needed* Handle auditing of commission reports, submission of settlement offers and requests for information; review electronic reporting to client for accuracy and timeliness; address client concerns and recommend solutions*Effectively took on additional responsibilities while a co-worker was out on extended leave; assisted in other departments as needed
  • Dillard'S Inc.
    Lead Sales Associate
    Dillard'S Inc. Sep 2008 - Oct 2010
    Strongsville, Oh
    *Worked closely with management and my team and successfully increased department sales and productivity through coordination of special events and merchandising techniques; as a result our location became a showcase store for new brands and dress styles*Made customer service top priority on our team; established and maintained clientele; achieved individual and team sales goals and quotas; effectively handled high-volume customer traffic*Created visual displays; maintained inventory; trained new team members; worked closely with security to prevent theft
  • Macy'S
    Sales Associate
    Macy'S Aug 2003 - May 2008
    Strongsville, Oh

Nikki Gerdes Skills

Customer Service Microsoft Office Customer Relations Corporate Aviation Customer Satisfaction Research Leadership Flight Attendant Client Liaison Cpr Certified Public Speaking Microsoft Excel Social Media Event Planning Community Outreach Microsoft Word Legal Writing Legal Research Customer Retention Office Administration Logistics Sap Data Entry Conflict Resolution Communication Time Management Independent Thinking Culinary Skills Creativity Skills Visual Merchandising Microsoft Outlook Sales Retail Sales

Nikki Gerdes Education Details

Frequently Asked Questions about Nikki Gerdes

What company does Nikki Gerdes work for?

Nikki Gerdes works for Quality Resources Llc

What is Nikki Gerdes's role at the current company?

Nikki Gerdes's current role is Corporate Flight Attendant; Customer Service Professional.

What is Nikki Gerdes's email address?

Nikki Gerdes's email address is ni****@****ail.com

What schools did Nikki Gerdes attend?

Nikki Gerdes attended Case Western Reserve University, Case Western Reserve University.

What are some of Nikki Gerdes's interests?

Nikki Gerdes has interest in Social Services, Children, Civil Rights And Social Action, Education, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Nikki Gerdes known for?

Nikki Gerdes has skills like Customer Service, Microsoft Office, Customer Relations, Corporate Aviation, Customer Satisfaction, Research, Leadership, Flight Attendant, Client Liaison, Cpr Certified, Public Speaking, Microsoft Excel.

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