Nikki Glennor Monte Email and Phone Number

Position: I.T AssistantCompany Name: Al Manara Pharmacy Address: Abu Dhabi, UAEDate: February 2022 – presentJob responsibilities:> Managing the installation and configuration of hardware, software, systems, printers and scanner.> Managing PC’s back up, updation and troubleshooting. Replaced hardware when needed.> Configuring and troubleshooting POP3, IMAP and Microsoft exchange.> Creating and maintaining user accounts on Windows Server, GPS System… Show more Position: I.T AssistantCompany Name: Al Manara Pharmacy Address: Abu Dhabi, UAEDate: February 2022 – presentJob responsibilities:> Managing the installation and configuration of hardware, software, systems, printers and scanner.> Managing PC’s back up, updation and troubleshooting. Replaced hardware when needed.> Configuring and troubleshooting POP3, IMAP and Microsoft exchange.> Creating and maintaining user accounts on Windows Server, GPS System, E-mails, Prime PRO & PLUS system.> Monitoring, troubleshooting, and maintaining CCTV Cameras.> Reviewed activities captured on camera and notified authorities of suspicious activity.> Identified areas that required CCTV monitoring.> Adding geofences to the GPS System in order to easily track or check their location.> Acting as the first point of contact for all IT & technical queries.> Installation and troubleshoot of Routers, and Switches at branch end.> Analysing, troubleshooting and correcting network problems.> Managing active directory, Group Policy, DHCP, DNS, Wins, and FTP.> Enabling and disabling ports using firewall.> Communicating with third party technical specialists.> Travelling to other branches for in depth of computer Issue, networks, CCTV, Wifi Routers, Biometrics and printers.> Responded to the emails, communicating verbally in person or via calls using remote connection to help with system set up and resolving issues.> In depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2021 and office365. Show less

Job responsibilities:> Responsible for installation and configuration of computer’s hardware, software, systems, printers and scanner.> Installation of Pc’s, Routers, Switches at branch end.> Working within a TCP/IP network environment including DHCP, Static, DNS, and Ethernet.> Configure antivirus software to fully protect IT environment.> Implemented and monitored network security measures including data protection, secured email configuration, and … Show more Job responsibilities:> Responsible for installation and configuration of computer’s hardware, software, systems, printers and scanner.> Installation of Pc’s, Routers, Switches at branch end.> Working within a TCP/IP network environment including DHCP, Static, DNS, and Ethernet.> Configure antivirus software to fully protect IT environment.> Implemented and monitored network security measures including data protection, secured email configuration, and malware, spyware, and viral protection.> First point of contact for all technical queries.> Replaced hardware when needed.> Managing PC’s back up, updation and troubleshooting.> Assisting the I.T manager with support requests.> Travelling to other branches for in depth of computer Issue, networks, and printers.> Support technical issues either in person or via calls using remote connection to help with system set up and resolving issues.> Configure, Encoding, updating and changing information in the Middle East software (ZK time).> In depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2016 Show less

Job responsibilities:> Configure and test network and each workstation.> Configured Domain Controller and DNS server> Configure antivirus software to fully protect IT environment.> Assisting the network manager with support requests.> Monitoring and maintaining the computer’s systems and networks.> Replaced hardware when needed.> Configuring and managing backup & restore procedures.> Diagnose hardware and software faults and solving… Show more Job responsibilities:> Configure and test network and each workstation.> Configured Domain Controller and DNS server> Configure antivirus software to fully protect IT environment.> Assisting the network manager with support requests.> Monitoring and maintaining the computer’s systems and networks.> Replaced hardware when needed.> Configuring and managing backup & restore procedures.> Diagnose hardware and software faults and solving technical issues and application problems.> Support technical issues either in person or via calls using remote connection to help set up systems and resolving i issues.> Installing and configuring POS computer hardware, software, systems, printers and scanner.> Encoding, updating and changing information in RPRO System> Supporting the roll out of new application / POS system. Show less