Nikki Irwin Email & Phone Number

Denver, Co

• Charged with developing Evolution Realty, a sister company of Metro Brokers• Personally responsible for 80% of all activities associated with establishment, including leading the implementation of commission structures, revenue models, systems for compliance, and marketing, which was successfully accomplished within a 12 month period• Act as a creative, forward-thinking training head to recruit 14 agents in 10 months, with an additional 8 licensees anticipated after testing• Collaborate with the CEO and franchise sales director to develop Evolution’s value proposition• Responsible for the assessment and identification of training and development needs for the organization • Design 5 modules to enhance the skills and knowledge of developing agents and deliver 2-4 hours of training, 2 days per week• Produced professional development content, leading to the recruitment of 4 established agents to Evolution• Compile data on training programs and prepare monthly reports• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements• Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits• Maintain responsibilities of Managing Broker such as negotiating agent disputes within and outside my organization, fully responsible for all contract review and state compliance, monitoring agent licenses and continuing education requirements from the state, outreach and ongoing networking to build our brand and our office with new recruits

Denver, Co

• Developed highly successful team of 46 brokers and 6 new agents, promoting a culture of widespread support and passion for professional service and continuing education• Provided personalized, regular coaching appointments to 8 agents, creating a collaborative space where each individual could take ownership over their role through business planning and goal-setting• Praised for being collaborative, engaged, responsive, knowledgeable and compassionate when coaching agents to strategically build their businesses, leading to new agents meeting and exceeding their annual goals• Maintained knowledge of real estate law, local economies, fair housing laws, types of available mortgages, financing options, and government programs• Supervise work completed by loan officers, attorneys, or other professionals to ensure that it is performed properly

Denver, Co

• Led the PEMCO Realty management and development team of 75 brokers and 4 managing brokers in the design and implementation of a full service real estate brokerage, including REO Asset Management• Supervised the organizational development of training, systems, tools and supervision of all managers and their offices, including recruiting, training, market statistics and evaluation• Oversaw office development, systems, and services in three major cities, including Denver, Atlanta, and Honolulu, with an emphasis on policies and operating procedures according to each state’s compliance requirements• Managed the company-wide lead generation website, Boomtown

Westminster, Co And Atlanta, Ga

• Established a highly specialized real estate brokerage firm to address the unique requirements of the REO asset management market segment• Developed and implemented operating processes and procedures to integrate complex multiple platform requirements, which include company-specific inter and intranet platforms and the development of checklists to assist in smooth transaction management for the agents• Managed every aspect of daily operations working closely with clients and executive management to consistently exceed expectations

Westminster, Co

• Founded a real estate consulting firm focused on the challenges of owning and operating a residential real estate brokerage• Supported Denver Metrolist in the roll-out of InstaNet, a contract/document management solution, by delivering user training to agents at multiple offices• Provided exceptional service to both independent, local brokerages and national, franchised brands• Assisted clients in honing their operations and overall brokerage management• Supplied clients with tailored recruiting programs to deliver specific financial objectives

Denver, Co

• Consolidated multiple brokerage acquisitions into a national franchise model• Designed and executed a recruiting system that acquired more than 750 brokers in three years• Employing broker for over 500 licensed brokers• Implemented web-based, lead generation, and CRM systems and technologies with scalable expansion capabilities

Greater Denver Area

• Designed an agent mentoring program for new licensees that was adopted by Keller Williams offices state-wide• As an agent, consistently ranked in the “Top 10” for regional results• Selected for the “Mega Management Mastermind” corporate training program, which emphasized high level of accountability to office growth, production, and profitability, based on track-record of exceptional office growth • Effectively served as the Colorado state representative to National Agent Leadership Council• Acted as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales • Ensured that contract closing was in the best interests of clients by communicating with seller and buyer, title company, escrow company, bank, and home inspector