Nikki M. Email and Phone Number

Attending to guests and creating a welcoming environment before, during, and after their dining experience in a positive and friendly manner.

Initiated planning, advertising, and execution of dorm events that focused on helping residents with interpersonal and academic skills. Mediated conversations concerning roommate conflicts and managing conflict resolution. Experienced in writing incident reports that focus on accuracy and attention to detail. Created a filing system for the key audit of over 100 residence rooms in the building that I oversee. Responded to residents in a timely manner and problem solved residential concerns while on-call.

Acted as the last checkpoint to ensure complete and accurate to-go and dine in orders for highest customer satisfaction.

Maintained the cleanliness of the facility and the locker rooms. Occasionally assisted with checking members in and answering any questions the members may have.

Served as a host to welcome and seat customers. Prepared to-go orders and worked with kitchen staff. Assisted servers in fulfilling restaurant duties for customers and overall cleanliness.