Nikki Macpherson Email & Phone Number

Inpatient Psychiatry

Provided patient-centered care for patients (adolescent - geriatric) suffering from acute mental health disorders.• Conducted mental health and physical health assessments on patients.• Assessed, planned and determined appropriate interventions to ensure best practice and best health outcomes.• Prioritized interventions based on highest need and acuity.• Employed critical thinking:• Consulted and collaborated with patients and co-staff to determine benefits of non-violent crisismanagement vs. medication management.• Intervened using verbal de-escalation in crisis situations & demonstrated appropriate use of PRNmedication as a final option in de-escalation.• Exhibited leadership during code situations by providing direction to colleagues and delegating tasks accordingly.• Patient engagement, advocacy and education focused on health promotion and disease prevention.• Ensured patients were receiving highest quality of care by collaborating with intersectoral healthprofessionals during team rounds, to achieve the best plan of care.• Commended for initiating and facilitating game nights to improve patient engagement, involvement and morale.• Received positive feedback from patients affirming their gratitude for consistent attentive patient care and support• Experience in the ECT Suite including pre-procedure assessment, bedside nursing during the procedure and recovery room and post-anesthesia skills

Responsible Registered Nurse for 1200 clients within the facility• Managed on average 30-40 unique client interactions each day• Consulted by staff daily in making health care decisions and treatment plans• Worked both independently and collaboratively within a team of health professionals, making critical health decisions in the clinic setting• Advocated for patients in various contexts: acute care and community settings, law enforcement and the court systems, as well as the corrections and forensic systemCommunity Participation & Engagement• Networked with different health programs in order to secure best outcomes• Liaised with various agencies on individual case management to ensure appropriate resource connection based on a strong knowledge of available resources and supports• Supported relationships and communication through collaboration with various agencies and professionalsProfessionalism• Dealt with all situations with the utmost discretion, confidentiality and professionalism.• Practiced in accordance with ethical guidelines and best practice and with compassion and empathy• Developed, coordinated and executed care plans for patients, focused on their access to health care, their willingness and engagement in their own care and through resources available• Collaborated with agency professionals and multidisciplinary, inter-agency resources during these critical times

Assessed clients, determined and provided individualized care to those facing diverse challenges including;• Homelessness, financial pressures, safety and legal concerns, physical and mental health struggles, substanceuse and abuse.• Identified key needs and goals with clients and facilitated the achievement of these goals by providing resources, support and/or referral to the multidisciplinary team.• Demonstrated consistent non-judgmental approach and created therapeutic relationships with a diverse clientele.• Employed empathy and compassion in communications and interactions.• Organized and prioritized suitable interventions in order of greatest need.• Demonstrated initiative by seeking job-shadowing experience with the nursing team.

CLINICAL PLACEMENTS in widely diverse settings:• Orthopedics - Post-Surgical (Foothills Medical Centre Unit 54), Acute General Medical (Foothills Medical Centre Unit 46), Pulmonary & Respiratory (Foothills Medical Centre Unit 61), Pediatrics (Peter Lougheed Hospital), Postpartum and Labour & Delivery (Rockyview General Hospital)