Nikki Moore Email & Phone Number

Kalamazoo, Michigan Area

• Promoted to Sr due to increased responsibility and expertise• Oversee inventory for over 200 sales reps• Manage logistics around order shipments, backorder, and allocation for customer orders• Work with demand and supply chain for updates around shortages and backorder timelines to communicate to the sales force • Partner with finance to make sure we were hitting our budgetary goals for shipments and spending throughout the year• Provide input for new product launches around sample strategy and sales rep behavior• Created a trial pool to supplement sales samples that is continuously updated with new product, updated kits, and product launches• Partner with internal and external teams to improve processes and create efficiencies• SME for Field Asset team procedures and SAP processes• Assisted sales trainer with scheduling and logistics for classes• Coordinate with marketing and MedEd for equipment needs• Frequent communication with marketing and leadership around product availability and urgent order situations• Executes and manages annual audit for Neurosurgical salesforce

• Communicated, coordinated, and researched daily orders with internal and external teams• Opened and managed orders for repairs, loaners, and new equipment• Assisted in creating the framework for the Repair/Replace process• Led contact and coordinator for regulatory for product field actions• Performed multiple special projects to support other partners within the business connecting to the service and customer service processes• Troubleshooted equipment issues with customers over the phone with detailed repair and testing instructions

Trained in using AS400 systems.Knowledge of multiple research functions within Stryker for Neptune and InstrumentsConsistent communication with suppliers, customers, sales reps and fellow Stryker employees has enhanced my customer service and communication skills.

Supervise 50-100 people; four separate buildings.Authorized to open and close desk facilities, as well as deal with money, permits, mail, confidential student information, and the authority to discipline staff.Facilitates the transfer of information and university rules to residents and staff.Appointed as an office assistant to the manager of the complex, helping with housing, handling confidential information, answering university related inquiries, and other important administrative support to the manager.Interaction with international students has increased ability to facilitate direction, enhance communication skills, and a better understanding of multiple cultures.

Learning skills associated with a career in promotions.Researching venues, scheduling appointments, and setting up and carrying out live events.Learning how to edit on-air material and controlling the station boards

I was proficient in opening and closing store responsibilities. My interaction with customers improved my communication skills and selling abilities. I also set and created store displays, as well as helped customers dress up their gift bags and find the perfect gift for their intended recipient.

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Arts, Communication; International Studies; Political Science

Relevant Course Work: Mass Media Communication; International Campaign Design and Analysis; Global Diversity and Interdependence.