Nikki Moore Email & Phone Number

Kalamazoo, Michigan Area

• Promoted to Sr due to increased responsibility and expertise
• Oversee inventory for over 200 sales reps
• Manage logistics around order shipments, backorder, and allocation for customer orders
• Work with demand and supply chain for updates around shortages and backorder timelines to communicate to the sales force
• Partner with finance to make sure we were hitting our budgetary goals for shipments and spending throughout the year
• Provide input for new product launches around sample strategy and sales rep behavior

• Communicated, coordinated, and researched daily orders with internal and external teams
• Opened and managed orders for repairs, loaners, and new equipment
• Assisted in creating the framework for the Repair/Replace process
• Led contact and coordinator for regulatory for product field actions
• Performed multiple special projects to support other partners within the business connecting to the service and customer service processes
• Troubleshooted equipment issues with customers over the phone with detailed repair and testing instructions

Trained in using AS400 systems.Knowledge of multiple research functions within Stryker for Neptune and InstrumentsConsistent communication with suppliers, customers, sales reps and fellow Stryker employees has enhanced my customer service and communication skills.

Supervise 50-100 people; four separate buildings.Authorized to open and close desk facilities, as well as deal with money, permits, mail, confidential student information, and the authority to discipline staff.Facilitates the transfer of information and university rules to residents and staff.Appointed as an office assistant to the manager of the complex.

Learning skills associated with a career in promotions.Researching venues, scheduling appointments, and setting up and carrying out live events.Learning how to edit on-air material and controlling the station boards

I was proficient in opening and closing store responsibilities. My interaction with customers improved my communication skills and selling abilities. I also set and created store displays, as well as helped customers dress up their gift bags and find the perfect gift for their intended recipient.

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Arts, Communication; International Studies; Political Science

Relevant Course Work: Mass Media Communication; International Campaign Design and Analysis; Global Diversity and Interdependence.