Led a team of 100+, including 6 direct reports, that performed shipping operations in the startup of a new distribution center. This includes managing a labor budget, ensuring inventory accuracy, and minimizing lost inventory due to expiration of product.• Participate in the hiring and development of exempt and non-exempt staff positions.• Implement operational processes for picking, shipping, case pick, wave planning, and DC Coordinators to ensure product arrives to retail locations efficiently and accurately.• Intense focus on developing relationships and improving service for both internal and external customers in order to gain and retain market share.• Perform collaborative troubleshooting in conjunction with IT to provide solutions on newly launched SAP modules, including developing process improvements.

Led a team of 5 that was responsible for developing the US Supply Chain team, systematically managing inventory, shipment receipting, monthly stock counts, missing items, and inventory transfers for 3 multi-national distribution centers.• Led efforts for product setup and portal troubleshooting within ERP system.• Liaised with warehouses in the US, UK, and CAN to ensure accurate inventory and necessary staffing to complete receipting, picking, packing, and shipping.• Supported departments and countries (US, UK, CAN, and AUS) within the organization with current projects and identifying improvement opportunities.• Worked with CAN and UK to scan their inventory for inventory counts improving accuracy and efficiency for the warehouses and the Supply Chain team.• Assisted in the execution of testing and rollout of Scan Packing within the US.

Directed a 3 shift E-comm Distribution Center, including shipping, receiving, case reserve, returns, picking, and packing. This included leading 3 direct reports, and up to 150 hourly associates who routed up to 20K orders daily.• Co-developed a slotting tool to assist associates in slotting new receipts by gender and size while not allowing overflow from active locations. • Reconfigured shift schedules to reduce associate fatigue and better staff based on production needs.• Executed the expansion of the pick tower by adding an additional level to accommodate more SKUs and increase peak processing capacity.• Selected to speak on 2 panels at the 2013 Ecommerce Operations Summit.• Developed live cross training report to keep cross training fresh across all departments. • Evaluated a new temporary employee service and executed a new process for onboarding and training temps for seasonal work, including a training simulation.• Developed a process to allow associates to submit requests for charity event sponsorships and coordinated charity drives.

Directed weekend shift for large E-comm Distribution Center, managing 3 direct reports, and up to 250 peak hourly associates, ensuring proper packaging and routing of up to 80K orders daily. Additionally, co-managed a $25M operations budget.