Nikki Parson Email & Phone Number

• Providing administrative support at the executive level to ensure alignment on projects and initiatives.• Logistical support for product routing and supply through verifications, data entry, and scripting, conditional logic, and error handling.• Handling confidential information with the highest level of integrity and professionalism.• Implementing office systems and processes that enhance and maintain productivity and workflow efficiency.• Providing payroll support, skilled in using payroll software and managing timekeeping systems to streamline payroll operations.• Identify areas for improvements and solutions, such as providing supportive payroll solutions that in turn reduced overhead and improved time efficiency in the payroll department.

Pasco, Washington, United States

• Support daily operations by managing administrative tasks such as correspondence and documentation across multiple CRM platforms (e.g., Google Workspace, Slack, Tellescope Business, Zoho, Metorik, Trainual, Dialpad, etc).• Streamline data entry processes and maintained accurate records to enhance data integrity and accessibility.• Coordinate with and assist executives directly which assisted cross-departmental communication to ensure smooth project execution and information flow.• Maintain and organize digital filing systems for easy access to documents and records.• Support data management and reporting efforts to enhance operational efficiency and track key metrics.

Richland, Washington, United States

• Implemented, organized, and maintained all administrative technologies: automation in email solutions, website design and review, and establishing EDI technology.• Independently drafted and designed all documents and contracts regarding patients, employees, and companies, finalized edits and adjustments after owner review, logistical support, and converting applicable documents to fillable PDF’s.• Proactively involved in data analytics in a high level of teamwork across a diverse set of activities generating baseline budgets for the business planning process, providing reports of overhead expenditures and impacts of budget changes• Practiced and maintained regular review of file organization and securities that adhered to HIPAA standards.

Richland, Washington, United States

• Managed all office daily operations: FPOC, correspondence, travel management & scheduling, payments and billing, website, emails, data entry, establishing new patients, document records and file management, insurance processing, account balancing, running audits and reports, faxing, drafted, designed, logistical support & management, and edited documents and contracts, utilized office management systems such as Microsoft Suite, and oversaw office staff.• Implemented a modernized tracking and telecommunication system and EDI solutions which streamlined account balancing and greatly reduced errors and redundancies; improving client and industry representative relations.• Identified problem areas for improvements and solutions, such as providing alternative insurance coverage solutions that in turn reduced client loss from 50% to 30%.• Organized and prepared team meetings and trained staff on any updates to procedures that increased efficiency and maintained regular adherence to HIPAA security guidelines.

Richland, Washington, United States

• Provided appraisal assistance with drafted evaluation reports involving data entry, travel management & scheduling, logistical support, field inspection, comparative property image reporting, and maintained assignment data confidentiality in accordance with USPAP.• Administrative support with email management, account management, record management, screening phone calls, office supply, and maintaining effective working relationships with clients and assessor offices within the Benton and Franklin counties.• Identified areas of improvement and implemented accepted recommendations. Configured and implemented modernized cloud programs such as Microsoft Suite, and EDI applications, which eliminated the inaccessibility of files during field work.• Maintained an effective tracking system for action items to monitor status of payments and balances.

Richland, Washington, United States

• Maintained labor percentage targets and practiced cost saving strategies for overhead management.• Organized weekly administrative review reports highlighting performance, customer feedback, and financial analytics.• Managed teams of 12 individuals daily. Scheduling coordination that optimized productivity specific to morning preparation staff and evening order fulfillment staff members, and individual floor position assignments that highlighted that person’s strengths.• Money management responsibilities included account balancing reports and organized company bank deposits.

Pasco, Washington, United States

• In charge of daily operations: opening and closing procedures, machinery maintenance, balancing registers, store presentation management, food preparation and stock.• Managed teams of 6 individuals daily by organizing shift positions, training, register or machine troubleshooting, and support in customer relations.• Supported the store manager in scheduling, shift coverage, and financial balancing that prepared company deposits in addition to performing as team lead when they were not on site.

Pasco, Washington, United States

• When not providing sales services to walk-in customers, administrative support included file management, inventory management, product shipment preparation and documentation, data entry, record keeping, and monitoring phones.• Assistant management duties included management of wholesale product logistics, vendor and external contractor correspondence, and annual filing audits when the manager was not on site.• Proactively sustained working knowledge of the latest products and technologies within the industry with scheduling support to management organizing presentations by vendors, and continuing working relationships with industry representatives for competitive prices.

Associate Of Arts And Sciences - Aas, Business Administration And Management, General

Associate Of Arts And Sciences - Aas, General Studies