Nikki Reddicks Email & Phone Number

Metro Jacksonville

Jacksonville, Florida, United States

Proficiency in Benefits Management, Health & Welfare Plans, Wellness/Engagement, Talent Acquisition Specialist, 401(k) Administration, ADA, Workers Compensation, Training, Record retention.

Providing benefit administration and retirement services to business client DuPont Nemours. Successful case management utilizing SAP systems. Processing encompasses retirement counseling, responsible for health & welfare processing, monthly auditing of SAP ad hoc reports, death claim and tuition reimbursement processing. Utilize best practices and SOP to allow for seamless transitioning of benefits. Trouble shooting on retiree health inquiries.

Conducted exit interviews and generated monthly and quarterly statistical reports for review of attrition with Divisional Vice President.Conducted pre-employment testing and background checks for qualified candidates and weekly on-boarding. Created new hire packets for company and subsidiaries.Managed the Employee Recognition Program and negotiated with vendors on award selections. Managed Talent Scout payment processing and tuition reimbursement programs.Developed and revised forms for benefits and HR and supported subsidiaries on HR inquiries. Coordinated PTO for corporate and operations staff.Monthly auditing of reports for state compliance and identifying HRIS issues and solutions.Benefits administration of Health and Welfare benefits for corporate, management and hourly employees. Auditing of monthly health care invoices for vendors (Eye Med, AFLAC,). Processed Short /Long Term Disability claims.Responsible for FMLA oversight and ensured compliance with Federal, State and other regulatory requirements regarding EEO, ADA, HIPPA, FLSA, USERRA and Workers’ Compensation. Created ad hoc reports and managed HRIS database to ensure employee benefit processing for employees.

Responsible for full phase recruitment facilitation for salaried and non-exempt positions. High volume recruitment for clinical staff, teaching paraprofessionals, medical personnel and hourly staff.Coordinated with department heads on hiring needs and recruitment forecasting. Recruited via multimedia job boards, internal postings, career fairs, networking and social service organizations. Responsible for negotiation and management of vendor contracts with newspapers and trade journals. Developed and updated job postings on employer website and developed applicant tracking system for current openings.Conducted investigations into employee relations inquiries. Counseled employees and administered disciplinary actions, up to and including suspensions and terminations. Coached and direct managers on employee corrective actions on disciplinary issues and retention strategies. Enforced company policies regarding employee relation complaints of sexual harassment and performance issues.Conducted exit interviews; reviewed with executive management.

Conducted high volume screening projects for exempt and non-exempt positions and responsible for internship programs: Summer Teller Program, Summer Internship and the INROADS internship. Responsible for the recruitment and mentoring of candidates selected through these programs.Supported business initiatives in meeting affirmative action goals and served on Diversity task force.Established and monitored minority outreach efforts for Marketing. Participated in the Junior Achievement program. Developed and maintained ongoing relationships for community reinvestment.Coordinated Health and Welfare plans and 401K; researched complaints and payroll inquiries.Conducted weekly on-boarding for new hires and conducted benefit orientation meetings.Responsible for HRIS processing of employees and managed new support staff.Served on Diversity Task Force and met EEO Affirmative Actions goals through community outreach. Branding of bank in the community and created successful recruiting partnership with federal and state social service programs.