-Recruited, hired and trained new employees, including monitoring and review of individual performance.-Managed day-to-day operations, including supervision and assignment delegation for front desk team.Led staff meetings for studio team to communicate studio sales & wellness directives.-Delivered training and continuous mentoring to team members, boosting employee satisfaction and overall performance.-Produced employee schedules.-Cash management-Customer Service-Payroll-Client Scheduling

-Assessed client needs and promoted products and services to fit unique criteria.-Welcomed customers and asked open-ended questions to understand individual needs.-Performed duties effectively and without supervision.-Scheduling & Re-Scheduling clients-General Cleaning in studio-Customer Service-Captured 100% sales conversion rate, every month for 12 months.

-Cash management paperwork, safe count/ reconciliation, cash drawer reconciliation, deposit count/drop off.-Direct, lead, and manage team.-Offered and accepted promotion in less than 6 months into management team, part time.-Opener/Closer-Follow daily and weekly planogram reports.-Responsible for designated store zones and weekly scans of merchandise-Enforcement of upkeep and cleanliness within zones.-Sign and record all deliveries to store.-Required to dispose/ damage out of company system all merchandise considered a loss to the company.-Responsible for proper training and leadership.-Process and organize all orders made online and sent to store.-Required to fulfill all balloon orders daily, at customer request.-Flex, fill, and label all parts of the store as needed.-Responsible for approving all cashier item voids, price changes, tax exempt, and discounts.-Required to research any discrepancies within the company.-Practice and enforce all company safety standards.-Stock/ restock merchandise as needed.

-Responsible for opening store on scheduled days.-POS System modifications/installations.-Managed team by giving direction and tasks.-Designated trainer of store operations and procedures for all new employees.-Responsible for drawer balance, safe balance, deposit handling, & company cash handling when necessary.-Required to take in deliveries to store (shipping/receiving) & check to assure all items delivered are correct as entering building.-Access granted to add/remove new or old merchandise to/from company POS system.-Helped create price points with general manager for new merchandise entering store for the first time.-Responsible for basic job duties as listed daily for entire staff.-Routine stocking and pricing.