Verified authenticity of documents and information to make sound decisions in issuances that comply with current laws, regulations and DOL procedures.- Performed supervisory reviews of enhanced driver’s licenses and identification cards to ensure compliance with current policies and procedures.- Utilized built knowledge to educate fellow team members on how to interpret/apply knowledge of agency policies, procedures, resources, and RCW’s.- Educated customers on how to utilize agency online services.- Collaborated with team members and leadership in creating best practice office policies and procedures for licensing issuance.- Regularly served as an acting supervisor on duty when managing travel offices and other members of the management team were not present.

Responsible for enforcing the law and protecting the citizens in the unincorporated areas of Alameda County.- Investigate all incidents and reports of, including evidence collection and witness/victim/suspect interviews and interrogations and arrest criminal suspects. Gathered necessary information for court appearances and testified as a witness under oath in court proceedings.- Provided public safety assistance by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal law.- Communicated regularly with citizens in the community to establish rapport and familiar presence in the area to affectively identify key areas of potential criminal activity. Participated in community events maintaining a safe and secure environment.Responsible for the care, custody, control, discipline, and escape prevention of inmates who are awaiting trial or those who are sentenced.- Supervised/Instructed new deputies on jail policies and regulations to include setting performance expectations, evaluating progress, and assigning job related tasking.- Maintaining order withing the jail by enforcing rules and regulations.- Supervising the inmate’s activities; inspecting facilities to make sure they meet the required standards; searching inmates for contraband items; aiding in counseling and rehabilitation of offenders; and reporting on inmate conduct.- Responsible for completing required intake documentation, including processing of personal property, body searches, and assessment of inmates for suicide precautions and self-harm or harm to others.-Certified Instructor - led and trained more than 200 deputies/civilians in First Aide/CPR/AED and Taser X-2 policies.SKILLS- Advanced Roadside Impairment Detection- Drug Abuse Recognition- Standardized Field Sobriety Test- Patrol Rifle Trained- Emergency Vehicle Operator- Active Shooter Course- Academy Instructor Certification Course- First Aid/CPR/AED Instructor

Actively listens to individualized requirements of clients. Initiates, plans, coordinates, produces and executes a comprehensive package of exercises, drills, and nutrition plans for each client; provides technical assistance to help ensure that each client’s individualized health/fitness goals were addressed. Develops performance measures to monitor and assess client progress; effectively communicates periodic/timely feedback to the client on progress. Based on observed client performance, collaborates with client to create corrective plans/strategies to adjust tasks, activities, and plan of action and milestones to achieve stated goals and objectives. Acquires, applies and shares technical and administrative knowledge and skills associated with peers and supervisors; leverages nationally renown/accredited educational resources to keeps abreast of new methods and developments in specialty fields as they impact the quality and effectiveness of service to the client; incorporates latest developments and strategic advances into new exercise plans. Maintains familiarity and liaison with appropriate national and regional level health and fitness entities and programs.

Provides administrative support directly to Chief, Personnel Security within Human Resources Management Services Division. In accordance with Homeland Security Presidential Directive (HSPD) – 12, coordinates and executes Veteran’s Administration (VA) Palo Alto Health Care System Personnel Security program plans and policies for over 10,000 employees amongst 3 VA Hospitals/Offices throughout the Northern California area. Identifies implementation plan inconsistencies, develops cost-effective solutions to problems or areas of inefficiency and provides recommendations to supervisor. Handles, manages and safeguards Personally Identifiable Information (PII), especially Health Insurance Portability and Accountability Act (HIPPA) information. Conducts quality assurance checks of 100 security applications per month; Facilitates and participates in interagency meetings or conferences during the Personnel Security program plan development cycle. Develops and maintains contacts with federal, state and local agencies, industry representatives and other organizations with interest relating to VA Palo Alto Health Care System’s implementation of HSPD – 12 requirements. Participates in the day-to-day administration of the Personnel Security program planning/implementation team, working cooperatively with personnel assigned to the team for each evolution. Top Secret Security Clearance.

Investigates alleged or suspected criminal violations of federal, state, or local laws to determine if evidence is sufficient to recommend prosecution. Examines charge, complaint, or allegation of law violation to identify issues involved and types of evidence needed. Assists in determining scope, timing, and direction of investigation. Develops and uses informants to get leads to information. Interviews, observes, and interrogates suspects and witnesses and analyzes records to secure evidence or establish facts. Examines records to detect links in chain of evidence or information. Uses cameras and photostatic machines to record evidence and documents. Verifies information obtained to establish accuracy and authenticity of facts and evidence. Maintains surveillances and performs undercover assignments. Presents findings in clear, logical, impartial, and properly documented reports. Reports critical information to and coordinates activities with other offices or agencies when applicable. Testifies before grand juries. Serves subpoenas or other official papers. May lead or coordinate work of other special agents. Top Secret Security Clearance

Under the direction and authority of the Security Supervisor, anticipates, determines goals, identifies relevant information, sets priorities and deadlines, and develop strategies/plans to execute designated responsibilities of 10 person security department. Modifies work methods and priorities in response to new information, changing conditions, or unexpected obstacles; develops cost-effective and time-saving solutions to problems or areas of inefficiency and provides recommendations to supervisors. In absence of supervisor, directs 8 subordinates in accomplishment of assigned tasks or projects; values individual differences and promotes an environment of involvement, innovation, open communication and respect; facilitates and participates in inter-department meetings or conferences. Develops and maintains contacts with USMC, state and local Law Enforcement agencies, industry representatives and other organizations with interest relating to store operations and security, as well as other local special interest communities. Participates in the day-to-day administration of store operations and security teams, working cooperatively with assigned personnel. Prepares reports pertaining to security incidents; gathers facts, evidence, and other supporting information.

Actively listens to individualized requirements of clients. Initiates, plans, coordinates, produces and executes a comprehensive package of exercises, drills, and nutrition plans for each client; provides technical assistance to help ensure that each client’s individualized health/fitness goals were addressed. Develops performance measures to monitor and assess client progress; effectively communicates periodic/timely feedback to the client on progress. Based on observed client performance, collaborates with client to create corrective plans/strategies to adjust tasks, activities, and plan of action and milestones to achieve stated goals and objectives. Acquires, applies and shares technical and administrative knowledge and skills associated with peers and supervisors; leverages nationally renown/accredited educational resources to keeps abreast of new methods and developments in specialty fields as they impact the quality and effectiveness of service to the client; incorporates latest developments and strategic advances into new exercise plans. Maintains familiarity and liaison with appropriate national and regional level health and fitness entities and programs.

Provide military and civilian personnel with the training, knowledge, and skills necessary to become proficient in law enforcement and force protection policies. Integrated instruction in law enforcement presented through lectures, audio/visual, table top and field exercises in ethics; apprehension; communication; use of force; search and seizure; crisis intervention; crime scene; crowd control; surveillance techniques; patrol techniques; investigation; basic police patrol procedure, interviews and interrogation, physical apprehension and restraint/physical education techniques; and report writing. Coached and instructed students during stress shooting situations, combat shooting situations and a final practical shooting exercise. Familiarity with the use of provided handguns, shoulder fired weapons and support weapons and qualified to manage, conduct and critique training programs providing basic information in the operation, maintenance and firing of small arms. Secret Security Clearance